4 contents Contents To the reader 1 national preventive mechanism against torture 1.1 1.2 7 The Ombudsman’s task as a National Preventive Mechanism 8 Operating model Information activities Education and training on fundamental and human rights 10 11 11 Cooperation 11 11 13 14 Cooperation with other operators International cooperation Training 2 3 visits 16 2.1 17 3 key observations, recommendations and follow-ups 19 3.1 20 21 22 22 23 24 26 26 27 28 28 29 30 NPM visits Police detention facilities Human resources The treatment of a detained minor The detention of remand prisoners in a police prison The participation of criminal investigators in detention duties Information about rights and conditions at the detention unit Preparing and training for the appeals process Protection of privacy / confidentiality Restrictions on communication Outdoor exercise and outdoor facilities Alarm systems in cells Treatment and conditions Health care 3.2 3.3 3.4 Defence Forces detention facilities Border Guard and Customs detention facilities Criminal sanctions The treatment of prisoners and the general atmosphere in the prison Information given to prisoners The position of female remand prisoners The position of minor prisoners The position of foreign national prisoners Separating remand prisoners from other prisoners Accessibility in prison Conditions in isolation premises 32 33 34 34 35 36 37 38 38 39 39