The Division especially processes cases invol­ving: - Employment legislation - Cash benefits etc. - Social pensions - Sickness benefits - Social services for adults - Aids and appliances, except vehicle allow­ ance for persons with impaired physical or mental functioning 2nd Division The Division especially processes specific cases involving: - The Prison and Probation Service - Patient complaints (psychiatric area) - Psychiatric wards - D efence - Parking cases - Criminal cases and the police - Legal matters in general - Non-discrimination of the disabled - Prevention of torture (OPCAT) The Division is in charge of the Ombudsman’s monitoring activities, which include in particular: - State prisons - Local prisons - Halfway houses - D etention facilities for intoxicated persons - Custody reception areas - Psychiatric wards - Institutions for the mentally or physically disabled - Non-discrimination of the disabled - D eportations of foreigners Monitoring Division The Division especially processes cases involving: - Local authority law issues - Environment and planning legislation - Nature protection - Building and housing - Budget and economy - Elections, registration of individuals etc. - Personnel cases - Traffic and roads 4th Division The Division especially processes cases involving: - Benefits pursuant to the legislation on unemployment insurance and industrial injuries and for victims of the WWII occupation - Criminal injuries compen­ sation - Child support, family allow­ ance and housing benefit - Social services for children and juveniles - Vehicle allowance for per­ sons with impaired physical or mental functioning - Old-age pensions and calculation etc. of other social pensions - Institutions etc. for adults and the elderly, except monitoring cases - Repayment of social benefits etc. - Taxes, duties and recovery thereof - Communications (post, IT and telecommunications, radio and television) - Youth education, higher education, student grants and research - Ecclesiastical affairs and culture 5th Division The Division especially processes specific cases involving: - Special measures for children pursuant to the Consolidation Act on Social Services - Schools - Children’s institutions - O ther cases with a partic­ ular bearing on children’s rights The Division carries out monitoring visits to public and private institutions for children, such as: - Social institutions and privately run residences for children placed in residential care - Foster families - Schools, including private schools - Asylum centres - Hospital wards and psy­ chiatric wards for children - Day-care facilities Children’s Division The 93 employees of my office included 27 senior administrators, 28 investigation officers, 22 administrative staff members and 7 law students. The Division especially processes cases in­vol­ving: - Company legislation - Foodstuffs - Fisheries - A griculture - Patient complaints - Pharmaceuticals - Health services - Foreign affairs - Cases involving aliens - Registers etc. - Naturalisation - Succession law and foundations - Parental access cases - The law of capacity and the law of names - Family law cases The Division’s main areas of responsibility are as follows: - Annual report - International work - Own-initiative projects -C  ases concerning media access to files -C  ases from the other divisions (buffer function) -H  R and finance - Administration, service and development -W  ebsite and news - Language policy As at 1 May 2013 1st Division General Division Director General Parliamentary Ombudsman

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