CONTENTS Preface 2012 at the Ombudsman Institution 7 by Jørgen Steen Sørensen, Parliamentary Ombudsman 10 Organisation Chart General Division 1st Division 2nd Division Monitoring Division 4th Division 5th Division Children’s Division 22 24 26 28 30 32 34 36 Legal Protection in Social Benefit Fraud Cases by Karsten Loiborg, Head of 5th Division, and Christian Ougaard, Special Legal Adviser, General Division The Henrik Sass Larsen Case – Law and Politics in the Ombudsman World by Jørgen Steen Sørensen, Parliamentary Ombudsman The Establishment of a Children’s Division by Bente Mundt, Head of Children’s Division 40 50 58 The Rights of Young People in Care by Morten Engberg, Monitoring Director, Head of Monitoring Division 66 Statistics 75 APPENDICES A. Budget 2012 B. Summaries of Selected Cases 97 101