explained, as this is the only way for residents to be correctly informed of the Committee’s reasons and
for the opinions of residents, family members, and legal representatives to be correctly recorded.
Room in Fužine Retirement Home
Entry to the secure department
On 7 November 2017, we visited Dr Jože Potrč Retirement Home in Poljčane. This was the first visit to
this social care institution in the context of implementing the duties and powers of the NPM. During the
visit, 14 recommendations were made. We are still waiting for the retirement home’s answer and the
deadline has not yet expired. In addition to the recommendations stated below, the NPM also
recommended that the retirement home (with an appropriate security assessment for each resident)
should ensure the appropriate safety of residents by providing corresponding security (physical or
through staff) and preventing possible uncontrolled departures which could be dangerous for residents.
Even though we believe that works of art make the hallways more interesting, it was recommended that
(even greater) emphasis be placed on works of art made by the residents during occupational therapy,
and that residents and their family members be encouraged to put up photos or other objects linking
the residents to the social environment of their origin. The NPM recommended that a computercontrolled system be set up to enable the monitoring of response times in the event of activating call
buttons, and that such monitoring be regularly implemented so as to prevent too slow response times
of staff. It also recommended that activities which are intended for all residents be harmonised with
activities in individual departments so that all residents can attend all activities, i.e. that they are not
deprived of the possibility to attend the activities that they wish to. In consideration of the results of the
satisfaction survey of the employees, the NPM also recommended that the retirement home adopt
measures which will contribute to a timely and quality exchange of information and tasks, and strive for
better interdisciplinary cooperation. The NPM also recommended that SPM be implemented only when
legal conditions to do so have been met, that their duration be limited, and that any other legislative
requirements have been met. The use of precautionary measures should be anticipated in the ZDZdr
and appropriate professional guidelines on using them should be adopted at Ministry level in accordance
with legislative definitions and in consideration of the standards of ensuring care at secure departments
of social care institutions. The NPM further recommended that the retirement home pay attention to
elements which the residents and their family members have expressed dissatisfaction about, or for
which the results of the survey are poor, and that it try to implement measures to eliminate such
dissatisfaction.
Notice board at Dr Jože Potrč Retirement Home
44
Satisfaction questionnaire
IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2017
NATIONAL PREVENTIVE MECHANISM UNDER THE OPTIONAL PROTOCOL TO THE UN CONVENTION AGAINST TORTURE AND OTHER CRUEL, INHUMAN OR DEGRADING TREATMENT OR PUNISHMENT
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