4.6 Mission to Skopje On 12 April, the Mission organized a public promotional event of e-learning tools for police officers at the MoIA’s TC. During the event, both the Minister of Internal Affairs and Head of Mission promoted their joint achievements in relation to e-learning in the past few years. They further highlighted the latest developments of two mobile applications, an e-course and digital guidebook for the upcoming presidential elections, which were developed with Mission’s support. The applications will provide a faster, more flexible and cost-effective training tool on police officers’ roles and responsibilities during an electoral process. On 16 and 17 April, in co-operation with MoIA and Public Prosecutor’s Office (PPO), the Mission organized a ‘kickoff ’ session of the interagency WG involving the police and PPO in Veles. The WG was tasked with reviewing the old Protocol and drafting a new Protocol for co-operation between both institutions in line with current legislative changes and international best practice. The new Protocol will specify the framework of co-operation between the institutions during the criminal justice process. During the event, two international and one national expert facilitated the process and presented best practice on the subject. From 7 to 10 October, the Mission organized a study visit for four representatives of the MoIA TC to the Bulgarian Academy of the MoI in Sofia. The aim was to initiate cooperation between both institutions in police training that would lead to the signing of a co-operation agreement. The participants were familiarized with the structure and programmes of the Academy, visited their laboratories, training rooms, polygon and sports facilities and also assisted to the practical learning application processes. They later visited the Police Training Centre in Pazardzik, conducting meetings with the Director and Deputy Director of the Centre where they exchanged experiences on the challenges faced in the implementation of basic police training programmes. From 5 to 8 November, developed in co-ordination with the SALW Project Implementation Team, the Mission organized four e-course design training seminars for the MoIA TC e-course developers at the MoIA Training Centre. Participants started developing an e-course based on the new Standard Operational Procedure on Safe storing and management of armament in the MoIA to familiarize MoIA staff with the basic safety procedures for using and storing official and personal SALW. From 18 to 22 November, the Mission organized a working visit for five representatives from the TC and IT Sector in the MoIA to Madrid and Avila. The aim of the visit was to witness 92 blended learning approaches as used by the Spanish National Police, and to be further familiarized with the functioning of their Learning Management Systems (LMS). In Madrid, participants held meetings and presentations with the Head of the Training Division and Head of the International Cooperation Sector, exchanging also experiences on e-course development and LMS administration processes with representatives of the Training Division. Participants later visited the National Police School in Avila and became familiarized with the functioning of the School and the provision of academic studies for police officers. They also met with the International Training Co-ordinator and NPS LMS Administrator to discuss the use of the school’s Moodle platform and methodology for blended learning. On 10 December, the Minister of Internal Affairs and Head of Mission held a press conference in Skopje where they presented three strategies – the 2020 to 2022 HRM Strategy, 2020 to 2022 TC Development Strategy and 2020 to 2022 CEC Strategy - underlining that the ongoing reform processes will be supported by these strategies. On 11 December, the Mission hosted an evaluation workshop in Skopje on the Protocol between the police and PPO, bringing together 30 law enforcement practitioners from the Criminal Police, PPO and members of the WG. The aim was to evaluate the draft version of the Protocol and the six months’ work of the WG. At the conclusion of the workshop, the WG accepted all recommendations from the evaluation session and agreed to finalize the Protocol in the first half of 2020, incorporating all relevant amendments. On 20 December, with the aim of determining the degree of implementation of police reforms undertaken in the police, and to provide insight into the process of application of democratic policing principles, the Mission organized a public presentation in Skopje on the results and findings of the “2019 Survey on Public Perception of Democratic Policing”, delivered by an OSCE commissioned research agency and opened by the Minister of Internal Affairs and Deputy Head of Mission. In total, 60 participants from the MoIA, local government, civil society and media attended the presentation. Interviewing 2,500 citizens and 500 police officers nationwide, the survey measured the level of communication, trust, and co-operation between the police and public. Human Resources/Police Management From 15 to 19 April, the Mission organized a visit for four senior officials from MoIA’s HR Department to the HRM Department, Internal Control Department, Police Academy (PA) and IT Department in the Turkish National Police in Ankara. During the visit, participants received presentations