4.3 Mission in Kosovo Strategy and Action Plan 2016-2020. During this annual review, participants identified their achievements, discussed challenges, and addressed outstanding issues associated with implementation of the strategy. Supported by the Mission experts, discussions focused on matters related to capacitybuilding part of the strategy, challenges faced by the KP human resources department in ensuring improved gender diversity in recruitment, and on the contribution of the promotion process within police structures. Human Rights and Police Accountability Mission delivered operational commanders training to 10 senior women police officers to assist them in developing the skills and competencies for management positions within the organization, May 2019. (OSCE/Bylent Ribari) safety institutions to review the MoIA’s Communication Strategy 2017-2019. During the workshop, participants discussed achievements, displaying an implementation rate of 80 per cent of planned activities, and pointed out the challenges that affected the strategy’s implementation. They also highlighted the Mission’s contribution, emphasizing the development of the MoIA and KP web pages, as well as capacity-building support, which was seen as key in enabling the institutions to achieve most of the strategic objectives in the field of communication. In addition, the WG drafted a new action plan for 2020-2022, the strategic objectives of which consist in enhancing transparency, developing strategic communication, and advancing communication with communities on public safety related issues. Human Resources / Police Management From 19 to 20 November, the Mission facilitated a workshop and provided in-house expertise in updating the 2015 version of the KP training catalogue. During the workshop, the WG (composed of 20 senior police managers and trainers) updated the existing content of the courses delivered by police using its internal capacities. Furthermore, the training catalogue was enriched with new courses for which the police has developed capacities to efficiently deliver to their peers and other public safety agencies. Numerous advanced and specialized courses, including several courses originally delivered by the Mission, were added to the catalogue and are now delivered independently by the KP, as their institutional capacity to deliver such courses has now been fully realized. On 10 December, the Mission facilitated a workshop with 15 KP senior officers to review the KP Human Resources 58 In the framework of a project funded by Italy in 2019, the Mission delivered four specialized training courses on combating corruption to the members of the PIK, with the aim of developing their investigative capacities in effectively performing their police oversight role. Participants were equipped with skills needed in conducting criminal investigation of financial irregularities and corruption, as well as handling and protecting informants and ‘whistleblowers’. They were trained on performing risk analysis and risk assessment to identify the potential corruption practices of police officers while also acquiring knowledge on how to conduct integrity testing and ensure that best ethical standards are implemented within the KP. On 3 May, following Mission’s support in equipping the PIK criminal evidence room at the start of the year, the Mission formally handed over the equipment to the PIK, providing cameras and fire extinguishing systems, shelves, safe and other relevant filing and storage cabinet items. These assets were viewed by the PIK as key in ensuring that evidence seized during criminal investigation procedures are handled in line with the law and best practice in terms of maintaining evidence. This donation is expected to yield improvements in PIK’s processing of evidence and subsequently its credibility and accountability in performing its police oversight function. On 11 and 12 September, the Mission facilitated an ‘onthe-job’ training workshop for four PIK senior managers on internal control and management of evidence in Zagreb. During the training, participants were introduced to the legislation and related procedures of those Croatian institutions involved in police oversight and internal control. In addition, they visited the evidence room in the Croatian Police Criminal Investigation Department, where participants were acquainted with the procedures and management procedures of evidence rooms. Both sides agreed to identify options to enhance their future institutional co-operation through a potential agreement to exchange experience, increase efficiency in fighting negative phenomena, develop training courses and other activities.