investigation of applications addressed to the Ombudsman, inspection of detention conditions and accessibility of medical service. During the visits the treatment wards were visited and private conversations were conducted with the treated persons. During the conversation with the prisoner V.M. received in the treatment ward he said that he faced preconceived relation of the administration in Penitentiary Institution No.11 and Specialized Medical Institution, was subjected to pressures, preconceived references were submitted to the court regarding his moving to prison regime, falsified documents contrary to relevant registration journal were presented to the court and as a result the court decision on moving to the prison regime was issued trice consecutively. Also he urged for assistance in unbiased investigation of his case, restoration of violated rights. The mentioned matter was investigated and the Ombudsman urged with a relevant letter to the MJ. One of the received prisoners told that he suffer from cancer and had passed treatment of his disease in the Medical Institution of the Penitentiary Service during 7 months and would be sent after several days to the National Oncology Center for treatment and urged to assist him in his pardoning. With regard the request he was recommended to send a written to the Ombudsman personally or by close relatives. The prisoner J.I. told that he was determined a disability degree by the Medical Social Expert Commission (MSEC) and he got relevant pension, however necessary documents (Form 88) for regular examination were not sent to MSEC and asked for assistance in this regard. The NPG members conducted investigation on this case and relevant documents required to be submitted to MSEC were gathered upon the recommendations of the chief physician, the application of the prisoner on conclusion of the following stationary treatment course was satisfied. During the conversation with the prisoner E.B. received upon his request in the penal ward of the Institution, he stated that he started hunger strike in Investigation Isolator No.2 as a protest to the court judgment on his case issued by Ganja Grave Crimes Court and because of this he was moved to Medical Institution, he asked for assistance in restoration of the missed term in order to appeal to the High Court and submitted written application. He was explained by the NPG members the Ombudsman’s competences, also was given legal advices, the administration of the institution was recommended to keep under control his health status and his request was ensured. 45