drinking, hot and cold water supply, phone conversations, also the measures carried out for implementation of the recommendations put forward during the previous visits. At the end of the visit the administration of the institution was given several recommendations by the NPG members regarding the detention conditions and treatment, some of the mentioned shortcomings were eliminated by the administration on the spot The members of the NPG of the Ombudsman conducted ad-hoc visit to Penitentiary Institution No.13. The aim of the visit was investigation of received applications, also detention conditions of prisoners and treatment of them, ensuring the detainees’ rights in compliance with the international standards and internal disciplinary rules of PIs, as well as learning the situation with conduction of documentation in a relevant manner.21 During the investigation cells of penal isolator and MSU of the institution were visited, the persons detained there were received. Within the frames of the investigation held with participation of NPG doctor-member, the prisoners received in the confidential manner informed that they were placed to the penal isolator in connection with the conflict on a domestic ground among prisoners in the living area of Penitentiary Institution No.13, also that they were not subjected to any physical pressure or violence by the staff members, had no complaints on the detention conditions and treatment in the penal isolator, as well as that they passed physician examination everyday, no additional special military units were brought to the institution, the information about this was groundless and affirmed their expressions in relevant acts. H.N. and H.E. received in the medical – sanitarian unit informed that during the conflict they were injured as a result of stab on head from back, they didn’t see how and who injured them, as well as stated their satisfaction with medical care rendered to them and detention conditions in the medical-sanitarian unit. The administration of the institution stated that the criminal case was initiated in the prosecutor’s office upon this fact and court-medical expertise was appointed and necessary documents were delivered for investigation. During the conversation with the other received person he stated that the newly appointed administration of the institution carried out works for improvement of detention conditions there, also he didn’t express dissatisfaction with treatment. At the end of the visit the administration of the institution was given several recommendations on detention conditions and treatment matters, 21 http://www.teleqraf.az/index.php/xeber4/9272-13-c%C3%BC-%E2%80%9Czon%E2% 80%9Dda-n%C9%99-ba%C5%9F-verib.html 42