International activities
International ombudsman institute (IOI)
Headquarters
in Vienna
Since 2009, the AOB has been the home of the General Secretariat
of the International Ombudsman Institute (IOI). The IOI links more
than 155 independent ombudsman institutions from more than 90
countries in the African, Asian, Australasian and Pacific (APOR), European, Caribbean and Latin America, as well as the North American
Region. The members are institutions that monitor and control public
administration on the national, regional and/or local level.
IOI World Conference
The 10th World Conference of the IOI took place in Wellington, New
Zealand, in November 2012. This important international conference
was hosted by the New Zealand Ombudsman to mark the occasion of
the 50-year anniversary of the ombudsman institution in New Zealand. Around 300 participants from more than 70 countries took advantage of this opportunity to share their experiences and opinions,
especially with regard to the focus of the conference: “Speaking Truth
to Power – The Ombudsman in the 21st Century”.
Wellington Declaration
Another topic at the World Conference was the support of ombudsman institutions, which are being prevented from carrying out their
independent activity by political pressure – in the case of Malawi, this
actually went as far as a brief incarceration of the ombudswoman –
or budgetary cuts. Therefore, the member organisations represented
in Wellington unanimously adopted the “Wellington Declaration” in
order to send a clear signal against these (cost-cutting) policies that
result in the curtailment of citizens' access to the rule of law.
IOI reform
In the four years since the IOI General Secretariat relocated its headquarters to Vienna, the activities of this international organisation
have been increasingly expanded. The extensive reform of the IOI ByLaws has been a particular focus in the last year. A comprehensive
draft of the By-Laws was prepared under the committed leadership
of Dame Beverley Wakem (IOI President and Chief Ombudswoman
of New Zealand). The main emphasis of the reform was on a more
inclusive direction of the IOI, while at the same time developing clearly worded membership criteria. Other important components of this
reform are a greater involvement of the member organisations in the
Institute’s decision-making processes and making the activities of the
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