46  //  TOLERANCE AND NON-DISCRIMINATION UK Prosecutor and ODIHR trainer Salma Yousef discusses barriers to effectively prosecuting hate crimes. Athens, 1 December. (OSCE) “T his type of training is very important, as it helps us enhance the way we monitor and collect data on hate incidents and other cases of discrimination and intolerance. Speaking openly and identifying the challenges that we face in our monitoring and reporting processes will improve the precision of our work and shape our prevention efforts.” — Mersiha Smajlovik, Legis NGO which were reported to ODIHR by 125 civil society groups, the UNHCR and OSCE field operations. Incident data reported by civil society, international organizations and the Holy See can now be comprehensively searched, filtered and downloaded. This can be done by country, by bias motivation and by the type of incident. Strengthening how states and civil society respond to hate crime In 2017, ODIHR used the information gathered as part of its reporting efforts to deliver tailored programmes for participating States and civil society groups on how to respond to hate crimes. Working with participating States ODIHR worked closely with participating States to improve hate crime laws, state policies on hate crime and criminal justice responses. ODIHR also worked with states to improve assistance provided to victims and improve systems that record hate crimes, to ensure that they capture all of the relevant data. ODIHR continued to support police forces across the OSCE region through its Training Against Hate Crime for Law Enforcement (­TAHCLE) programme. This programme, which is designed to improve the ability of the police to recognize, understand and investigate hate crimes, was adopted by three new participating States: Estonia, Malta and Slovakia. ODIHR also delivered awareness-raising workshops on hate crimes and train-thetrainer courses based on tailored