Integrating the Issue of Sexual and Gender-Based Violence in Detention Monitoring Information from detainees/prisoners • Do detainees/prisoners know how to make a complaint, including the different mechanisms for complaints? • Were they given information about complaints procedures when they first arrived at the facility, or at any other time? How was this information presented? • If they have been subjected to SGBV, do they feel that they would be able to complain confidentially? How would they do this? • Have there been any specific allegations of SGBV? If so, what was the outcome? Are individuals offered any support services and protective measures? Information from families/lawyers/other visitors • Do visitors know how to complain if they have been subjected to abuse within the detention facility? • Do they know if and how they can make a complaint on behalf of detainees/prisoners? Focus on specific groups/at risk situations When considering access to complaints mechanisms, monitors should also assess whether there are any reasons why it might be more difficult for certain groups of detainees/prisoners, or those in at risk situations, to complain, particularly those groups who are particularly at risk of SGBV. For example: • Are complaints procedures accessible to those in police custody? • Do women have the same access as men to complaints mechanisms? • Are there any measures in place to ensure that complaints procedures are accessible to juveniles? • Are those under disciplinary measures, including those in segregation, able to access complaints mechanisms? • Are there any measures in place to allow for safe disclosure, particularly for LGBTI persons? • Can foreign nationals make complaints via their embassy or consular representative? 9.8 Activities and Programmes The availability of activities and programmes within places of deprivation of liberty is relevant for SGBV prevention and response in a number of ways. First, if prisoners are provided with a range of meaningful educational, vocational and recreational activities, this can reduce their boredom and stress levels, contributing to a more 73