9. Monitoring Efforts To Prevent And Respond To Sgbv • What type of risk assessment procedures are in place for private or intimate visits? • How are telephone calls, manual and electronic correspondence monitored? Information from detainees/prisoners • At what stage are detainees/prisoners able to inform their family and lawyer about their arrest and imprisonment? • Are detainees/prisoners able to meet with their legal representative in full privacy? • Are they able to safely report instances of SGBV to their lawyer/family member/ other contact? If not, why? • Do they feel they would be able to do this during visits/over the telephone/by letter/other means of communication? If not, why? Information from families, friends, lawyers and others • Have prisoners ever spoken about SGBV in the prison (either directed at themselves or others)? • Do visitors know whether they can file complaints of SGBV on behalf of prisoners? If so, do they know the process? How did they learn about this? • Are there reports of visitors themselves having experienced SGBV during their visits to the place of detention? If so, were they able to make a complaint about it? What was the result? • Have visitors ever felt at risk of SGBV during visits? If so, from whom, and in what circumstances? Observing prison visits • Do staff interact appropriately with visitors, including children? • Are prisoners able to speak with their external contacts (during visits and on the telephone), out of earshot of staff and other prisoners? • Where staff are visually observing prison visits, do they appear to be threatening or intimidating to prisoners and/or their family members? Focus on specific groups/individuals It may be that those prisoners who are most at risk of SGBV are also those who have less contact with the outside world, including foreign nationals, refugees and migrants, high security prisoners and those held in segregation. Monitors should, therefore, check to ensure that authorities encourage and facilitate communication with the outside world for all detainees/prisoners. They should also look for positive examples of authorities making special efforts to facilitate contact for those who are most in need of assistance. 66