CAT/OP/BOL/3/Add.1 209. Results-based management. The prosecutor’s offices have established regular targets for reducing the backlog of cases and avoiding judicial delays; more cases are being settled within the established legal time frames, with the following results. Department Cases registered 2017 Cases closed 2017 Percentage of cases settled La Paz 27 440 51 627 188.15 Santa Cruz 18 521 26 018 140.48 Chuquisaca 5 256 7 265 138.22 Oruro 4 664 5 567 119.36 Pando 2 184 2 517 115.25 Tarija 7 047 7 846 111.34 Potosí 4 094 4 284 104.64 Beni 4 226 3 648 86.32 13 847 11 043 79.75 87 279 119 815 137.28 Cochabamba Overall total 210. Instructions FGE/RJGP/DGFSE No. 19/2013 of 26 April were issued in relation to the inappropriate suspension of hearings. Single scheduling of hearings has been implemented in all prosecution teams, with daily programming of investigative activities for the prosecution team office and hearings fixed by court authorities. Monitoring and follow-up of compliance with the schedule is carried out by the head of the prosecution team, without prejudice to the oversight to be carried out by the departmental prosecutor. 211. The Public Prosecution Service has a primarily prosecutorial role; however, a disciplinary system is in place to sanction behaviour by prosecutors involving possible favouritism being shown to one of the parties, if it constitutes administrative misconduct. In the event that an offence has been reported, the details are referred to the relevant prosecutor for analysis, without prejudice to the actions of the Department of Prosecutorial Management, Monitoring and Evaluation, whose mandate includes overseeing and supervising cases, which is also done by departmental directorates. 212. Attendance at hearings. There are fewer suspended hearings due to non-attendance of prosecutors thanks to the internal organization of prosecution teams. 213. Oversight, supervision and follow-up. Under this model, the departmental prosecutors exercise greater oversight, supervision and follow-up of the work of prosecutors and the conduct of investigations, through case analysis and regular meetings and assemblies of prosecutors in coordination with the persons in charge in each area. 214. In order to avoid the inappropriate suspension of hearings, the Prosecutor General’s Office has issued the following instructions. 215. Instructions FGE/RJGP/DGFSE No. 19/2013 (1) Measures to prevent the undue suspension of hearings. “As part of their duties to supervise the work of prosecutors, the departmental prosecutors shall make arrangements with the respective departmental court of justice to ensure that courts and tribunals inform them of any suspensions of hearings, procedures or measures that rely on the presence and/or participation of the assigned prosecutor, whether it be: (a) Due to the unjustified absence of the prosecutor; (b) At the express request of the prosecutor; or (c) Due to the unjustified absence of prosecution witnesses or experts or other persons on the prosecution side. (2) In such cases, the Departmental Prosecutor shall request a duly substantiated report from the assigned prosecutor, based on which he or she shall, where appropriate, GE.18-12244 33