1.2 Obiski policijskih postaj 1.2 Visits to police stations Pritožbene poti Complaint procedures PP imajo različno urejene pritožbene poti. Skoraj vse PP imajo knjigo pohval in pritožb, ki je pri dežurnem policistu, večina PP pa ima tudi nabiralnike, kar daje možnost pridržanim osebam, da anonimno podajo pritožbe ali pohvale, prav tako lahko to izkoristijo tudi tujci, ki pa verjetno niso povsem seznanjeni s slovenskimi predpisi o možnosti pritožb zoper delo uradnih oseb (ob predpostavki, da je nabiralnik tudi ustrezno označen v tujem jeziku). Police stations have different complaint procedures. Almost all police stations have comments and complaints books located with the duty officer. Most police stations also have collection boxes which allow detained persons to file a comment/complaint anonymously; they may also be used by aliens who are probably not familiar with Slovenian regulations on the possibility of complaining about the behaviour of public officers (assuming the collection box is appropriately labelled in a foreign language). Ob obisku PP Trebnje je DPM ugotovil, da se v hodniku sicer nahaja manjša lesena škatla z odprtino (režo), vendar njen namen ni bil jasen. Sogovornik je pojasnil, da naj bi bil to nabiralnik, ki naj bi omogočal anonimno oddajanje pritožb in pohval, vendar pa lesena škatla ni bila ustrezno označena, zato je DPM predlagal, da se namen »nabiralnika« jasno označi. Podobno je DPM ugotovil in predlagal tudi ob obisku PP Gornja Radgona, kjer se je nabiralnik sicer nahajal pri dežurnem policistu, vendar pa njegov namen prav tako ni bil razviden. PP Trbovlje in PMP Središče ob Dravi z nabiralnikom za anonimno oddajanje pohval in pritožb ne razpolagata (pri čemer je DPM PP Trbovlje namestitev le-tega že priporočil med prejšnjim obiskom), zato je DPM predlagal namestitev nabiralnika na obeh PP. Tudi na PP Logatec je bilo v zvezi s to pritožbeno potjo mogoče zaznati nedoslednost, saj je bil »nabiralnik«, ki se je nahajal pri dežurnem policistu, iz ovitka registratorja (fascikla) izdelana škatla, ki ne omogoča dejanske anonimnosti. V zvezi s tem je DPM predlagal, da PP Logatec prouči možnosti o namestitvi nabiralnika pred vhodom na PP. When visiting Trebnje PP, the NPM noticed a small wooden box with an opening (slot) on the corridor; however, its purpose was not clear. The discussion partner explained that it was a collection box for the anonymous submission of comments and complaints, but the box was not properly labelled and the NPM suggested that the purpose of the “collection box” be marked accordingly. The NPM established and proposed similar action at Gornja Radgona PP, where the collection box was located near the duty officer, but its actual purpose was not evident. Trbovlje PP and Središče ob Dravi Border Police Station did not have collection boxes for anonymous comments and complaints (the NPM suggested that Trbovlje PP install one already on the occasion of its previous visit), so the NPM proposed that both PPs install collection boxes. Relating to complaints procedures, inconsistency was also noted at Logatec PP, where the “box” located near the duty officer was a folder (binder), which prevented actual anonymity. In this regard, the NPM proposed that Logatec PP study the possibility of installing a collection box before the entrance to the PP. Pohvaliti velja PP Vrhnika, ki je upoštevala priporočilo s prejšnjega obiska in pri vhodu na PP namestila nabiralnik za anonimno oddajanje pohval in pritožb. Posebej je treba pohvaliti PP Domžale in PP Kamnik, saj je bilo na obeh PP ugotovljeno, da je na spodnji strani lista knjige pripomb in pohval vedno pripis starešine PP, kaj se je zgodilo s posameznim zapisom (pohvalo ali pritožbo), npr. da je sledil odgovor osebi, ki je opravila vpis, ali da je bila v primeru pritožbe ta poslana v nadaljnje reševanje na policijsko upravo. DPM je takšno spremljanje vpisov v knjigo pripomb in pohval starešin PP pozdravil in predlagal, naj se ta praksa nadaljuje tudi v prihodnje. V zvezi z obiskom PP Kamnik je DPM izpostavil le to, da je treba knjigo pohval in pritožb postaviti na vidno mesto, kar je glede na odzivno poročilo MNZ PP tudi storila, in sicer s postavitvijo knjige na polico ob zastekljenem prostoru dežurnega policista. Vrhnika PP must be commended, because it observed the recommendation from the previous visit and installed the collection box for anonymous submission of comments and complaints at the entrance to the PP. Domžale and Kamnik PPs also deserve special commendation, since it was established at both PPs that at the bottom of the page of the book of comments and complaints there was always a postscript by a senior officer about what had happened to the individual note (comment or complaint), e.g. a reply was forwarded to the person submitting the comment, or in the event of a complaint, the latter was submitted to the police administration for further consideration. The NPM commended such monitoring of entries in the book of comments and complaints by senior officers at the PPs and proposed that the practice be continued. Relating to the visit to Kamnik PP, the NPM highlighted only that the book of comments and complaints must be positioned in a visible place, which, according to the MNZ response report, the PP had done, i.e. the book was placed on a shelf by the window of the duty officer’s room. Dostop do PP, namenjen invalidom, in parkirni prostori za stranke, tudi invalidne osebe Vse PP imajo ustrezen in urejen dostop za invalide (dvižno pomagalo ali vsaj klicni zvonec, ki invalidnim osebam omogoči, da tako opozorijo dežurnega policista o svojem prihodu) in tudi urejene toaletne prostore, namenjene invalidom, kar omogoča, da PP lahko pridrži tudi invalide. Kljub temu pa PP Ljubljana Vič nima urejene primerne klančine, ki bi invalidnim osebam omogočala dostop do vhoda oziroma klicnega zvonca PP. Na ta očitek je MNZ v odzivnem poročilu zagotovilo, da bo treba proučiti možnost ureditve dostopa za invalidne osebe na omenjeno PP. Parkirni prostori so bili na vseh obiskanih PP ustrezno označeni, prav tako pa so s številčnega vidika zadoščali potrebam vsake posamezne PP. 74 poročilo o izvajanju nalog DPM v letu 2014 DržavnI preventivnI mehanizEm po Opcijskem protokolu h Konvenciji OZN proti mučenju in drugim krutim, nečloveškim ali poniževalnim kaznim ali ravnanju Access to police stations for the disabled and parking for clients, including the disabled All PPs have suitable and arranged access for the disabled (lifting device, or at least a call bell which enables the disabled to notify the duty officer about their arrival), including arranged toilet facilities intended for the disabled, which also enables the PPs to detain disabled persons. Nevertheless, Ljubljana-Vič PP does not have a suitable ramp to enable the disabled access to the entrance or the call bell of the PP. The MNZ ensured in its response report that the possibility of arranging access for the disabled to the relevant PP would have to be examined. The parking areas were suitably marked upon all visited PPs and complied with the needs of individual PPs as per their numbers. IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2014 National Preventive Mechanism under the Optional Protocol to the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment 75