4.3 Mission in Kosovo of its Development Strategy and Action Plan 2014-2018, as well as to finalize the 2017 Annual Training Plan, which was further developed to match the outcomes of this strategy. The workshop was held from 18 to 21 November, and hosted a working group of 30 members from the public safety sector, including the training co-ordinators of public safety agencies1, the Mission and the U.S. International Criminal Investigative Training Assistance Program (ICITAP). The working group reviewed the strategy, and coordinated the training activities to be held at the KAPS in 2017. Additionally, the senior management of public safety agencies agreed on joint activities that will involve mixed agencies’ staff, and incorporated them into these two key institutional documents. gained insight on practical issues they face in disciplinary and criminal investigations proceedings, and requested that the Mission organize follow-up roundtables on these matters. Resulting from joint work completed by the Mission and the KP Training Division, the Mission handed over the training catalogue to the Deputy General Director of the KP in an event organized on 16 March at KP headquarters. This catalogue of training and learning activities, printed in three languages and provided to the police managers along with a web version, will assist them in identifying, facilitating and delivering future training to their members, and serves as an overall tool for further capacity-building in the entire organization. From 6 to 28 July, the Mission, in co-operation with representatives of the PIK and the KP PSD, facilitated eight roundtables on the rights of police officers. The PIK and the KP PSD delivered presentations to around 160 officers from all police regions on both disciplinary and criminal proceedings, after which constructive discussions took place on obstacles and concerns police officers are facing in relation to public complaints and internal investigations. Numerous issues concerning the length of investigation processes, the rights of officers during investigations, and cooperation with the PIK were raised. Furthermore, a KP legal advisor provided an overview of relevant legal provisions to officers from the Mitrovicë/Mitrovica North region, where legal remedies were discussed and gaps identified. On 23 March, the Mission supported the KP in facilitating a roundtable for reviewing their Training Strategy and Action Plan 2014-2018. Senior police managers and police development experts from the Mission reported on their deliverables in 2015, and presented their planned input aimed at achieving the goals and specific objectives foreseen in this strategy and action plan. On 8 December, another workshop for reviewing this strategy was organized by the Mission, where the focus of the working group was placed on evaluating the progress achieved in this area during 2016. The Mission supported the development of this training strategy in 2014, and continues to contribute to its implementation by providing expertise and technical support. From 4 to 7 April, the Mission facilitated the first of three roundtables on police rights for 60 KP officers in Mitrovica/ Mitrovicë North region2. During these sessions, constructive discussions took place on obstacles that police officers face in disciplinary and criminal complaints. Representatives of the Police Inspectorate of Kosovo (PIK), KP Professional Standards Directorate (PSD) and the Regional Head Prosecutor provided detailed explanations on relevant legislation and procedures. Based on feedback, participants 56 1 KAPS, KP, Police Inspectorate of Kosovo, Kosovo Customs, Kosovo Correctional Service, Kosovo Probation Service and Emergency Management Agency. 2 Sessions were organized in police stations of Mitrovica/Mitrovicë North, Zubin Potok, Zvečan/Zveçan, Leposavić/Leposaviq and Mitrovica/Mitrovicë North Regional Directorate. From 18 to 20 May, the Mission facilitated a visit of representatives from the KP to Albania to evaluate the impact of awareness raising activities covering domestic violence, diversity and hate crimes, delivered by different stakeholders to the Albanian State Police (ASP). The visit enabled the representatives to learn more on how the police and other teams in Albania co-ordinate their activities in order to improve responses to calls involving domestic violence and to learn about indicators that have been used by the police to measure the impact of awareness raising activities. From 28 to 30 June, the Mission, in co-operation with the KP, organized a regional conference on recertification training and management of promotion training in the police. Around 50 senior police officers from Prishtinë/ Priština, Tirana, Podgorica, Skopje and Ankara attended and presented best practices, challenges and opportunities in the process of recertification and promotion related training. The conference contributed to further building the working relationship between police services in the region, and will also serve as a basis for future police co-operation in the area of education and training. The conference concluded with recommendations and a joint commitment to continue to organize and participate in regional initiatives to improve human resources management and further capacity building of police services in the region. From 22 August to 2 September, the Mission delivered an intensive training to 13 police trainers focused on improving their knowledge and ability to effectively deal with incidents involving victims and suspects who suffer from mental health problems. The training was the result of incidents that have occurred in the recent past, and aimed at enhancing interactions between police officers and people with mental