4.3 Mission in Kosovo to every resident in Kosovo in all 38 municipalities, including the north, where their establishment is expected to take place at the earliest possible opportunity. On 29 December, the Mission completed the process of supporting the MoIA in developing the first publication designed for members of MCSCs. The “Guide for MCSC members” is the result of an eight-month process of interministerial and expert collaboration by the CSCO with support from the Mission. By finalizing this first edition, which aims to facilitate the regular activities of MCSC members as well as familiarize new members with their roles and duties in this consultative community safety mechanism, the Mission also supported the strengthening of the CSCO as the main agent for the capacity building of MCSCs in the future. Following the aforementioned activities, the Mission assessed the feasibility of future training requirements for existing and new members of MCSCs together with partners from the MoIA and KP, including preparations for a training of trainers in municipal community safety programme to be scheduled in 2017 as the final stage of the handover of capacity-building from the Mission to responsible local institutions. Gender-based and Domestic Violence Between October and December, the DHRC of the Mission organized five one-day roundtables to present the findings of their monitoring of the implementation of the Standard Operating Procedures (SOPs) for Protection from Domestic Violence. The aim of the roundtables was to address shortcomings in the treatment of victims of domestic violence identified during the monitoring, and produce recommendations to improve referral mechanisms and protect the rights of victims of domestic violence. The discussions were preceded by a presentation on the roles and responsibilities of health care providers on identifying, referring and treating cases of domestic violence, as well as an overview of existing gaps in available forms of redress for domestic violence victims in Prishtinë/Priština and Mitrovicë/Mitrovica regions. In December, the DHRC of the Mission jointly with the Ministry of Health organized four regional workshops for health care providers on how to identify, refer and treat victims of domestic violence. The workshops, which were held in Pejë/Peć, Gjakovë/Djakovica, Prishtinë/Priština and Mitrovicë/Mitrovica regions, gathered 122 representatives (67 women and 55 men) from health care providers and the KP Domestic Violence Unit. The aim of the workshops was to improve referral mechanisms, enhance co-operation between healthcare providers and the KP and protect the rights of victims of domestic violence. 62 Hate Crime In 2016, the Mission continued to monitor the KP’s response to hate crimes and incidents affecting cultural and religious sites. In order to improve shortcomings in data collection and recording of hate crimes, the Mission provided recommendations in the classification and recording of hate crimes through a report it prepared and shared with both the KP and the MoIA. The Mission remains concerned that there is still a poor understanding on the identification of hate crimes, which is reflected in under-reporting and registration. This contributes to misleading and insufficient data on the number of hate crime incidents and responses of the KP, as well as prosecutors. From 15 April to 13 May, the Mission facilitated eight workshops on hate speech and hate crimes for around 135 KP officers and prosecutors in all police regions. The primary purpose of these workshops was to broaden the participants’ knowledge on international human rights standards and applicable domestic laws pertaining to hate speech and hate crimes. The workshops highlighted the clear distinction between the freedom of expression and hate speech in line with international human rights standards. The workshops also provided a succinct overview of hate speech in Kosovo, where the participants thoroughly analyzed elements including context, speaker, intent, content and form, the extent of the speech and the likelihood that it characterized hate speech. The OSCE field operations in South-Eastern Europe (SEE) met in Belgrade to discuss the implementation of recommendations agreed at the 2015 Regional Conference on Hate Crime. Field operations’ representatives agreed to initiate a call for academic papers on various aspects of hate crimes. The Mission contributed to the review of hate crime concept papers, after which representatives from the OSCE field operations met and reviewed the proposals on 7 and 8 June in Tirana. On 11 and 12 July, the Mission, in co-operation with the OSCE Office for Democratic Institutions and Human Rights (ODIHR), facilitated a workshop on improving hate crime registration in Kosovo, which currently prevents police and prosecutors from dealing with such crimes effectively. The workshop brought together representatives from the KP, Prosecution Office and Kosovo Judicial Institute, and focused on identifying gaps on hate crime data collection in Kosovo, as well as the procedures for the hate crime recording system of bias motivated crimes employed by the police and other institutions. The workshop ended with a set of conclusions and recommendations that highlighted the need to create an inter-institutional working group that would ensure the implementation of recommendations derived from the

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