4.1 Presence in Albania institutions accountable on domestic violence issues, the use of hearing sessions as an efficient tool to gather input and discuss issues related to the implementation of protective and preventive measures, economic empowerment of women, and the creation of shelters for victims of domestic violence. As agreed in August, the campaign was attended by representatives of the Serbian MoI, and experiences were exchanged among Albanian and Serbian officials. Hate Crime During 2015, the Presence organised six training programmes for approx. 120 police officers, aiming to increase their awareness and their response capabilities on hate crimes, domestic violence, and human trafficking. These training programmes were held in Tirana (3 trainings), Gjirokastra (1 training), Korca (1 training) and Shkodra (1 training). The trainings provided the police with appropriate tools to act professionally and gain the trust and support of citizens with regard to these issues. This is the third year that the Presence has delivered training courses in this field. According to the police, results have started to show as more people are filing police reports on incidents and being offered police protection. The Diversity and Hates Module was delivered by instructors previously trained by the Presence and its staff. The Domestic Violence Module was delivered by two experts from the Matra Project of the Dutch Embassy, with whom the training is jointly composed and co-financed. Specialized Investigations Units / Forensics On 3 February, the Presence organized a roundtable on the development of the Albanian Forensic Police. The aim was to promote this area of policing, to increase professional and technical capacities of the Albanian police, and to encourage dialogue and co-operation among all stakeholders. Such measures will promote Albania’s ability to meet international standards in evidence recovery, examination, analysis, and reporting, which will enable Albania to share analytical results and data with other states, and, ultimately, result in a more efficient fight against cross-border crime. Participants included the Deputy Minister of Interior, General Director of Police, Director of the Police Forensic Laboratory, and Director of Investigation of Economic Crime and Anti-corruption at the General Prosecutor’s Office. When addressing the roundtable, the Deputy Head of the Presence stressed the need to develop and enhance all evidence examination and analytical processes through standardization, sustainable training, methodologies, and equipment. He also emphasized the need to establish a national DNA database, and called for a commitment from all stakeholders to make forensic processing standards sustainable. 40 From 5-12 October, the Presence co-operated with the TUV Academy to deliver ISO 9001 Quality Management System Training to 55 members of the Police Forensic Institute. The Director of the Forensic Institute, the Quality Manager, the heads of units, and the focal points for Chemistry and Biology/ DNA attended the internationally accredited training on Quality Management System, Quality Management principles, and the role and competence requirements for internal auditors with reference to ISO 19011, whereas the rest of the staff attended awareness training on ISO 9001. This activity is part of a long-term project of the Presence, in co-operation with the Albanian State Police Forensic Institute and other, donors to develop capacities in order to achieve accreditation for forensic processes according to the international standard ISO 17025. From 19-23 October, the Presence conducted a five-day Quality Assurance ISO/IEC 17025 linked gap analysis at the State Police Forensic Laboratory with the help of a DNA expert from the UK. This activity represents one component of the Presence’s overall efforts to align the values and conduct of public safety officials further with international standards. The quality assurance analysis also identified gaps in DNA analysis in Albania, which need to be addressed if ISO standards are to be achieved. These gaps are linked to the processing standards and the capabilities of all personnel working in the laboratory. In addition, this process will enable the Presence to assist the development of local ownership and accountability, and provide a basis for cross-border co-operation in this area as the expert’s report will form part of the laboratory’s development plan to raise its overall quality standards. From 9-10 November, the Presence, in co-operation with the OSCE Mission in Montenegro and the Montenegrin MoI, organized a regional workshop in Danilovgrad, Montenegro on implementing the forensic standard ISO 17025, internal audits, and corrective and preventive measures linked to scientific laboratory processes and quality. The focal points from the Chemistry and Biology/DNA Units and the Quality Manager from the Albanian State Police Forensic Institute attended the workshop. From 11-13 November, following the regional workshop, the three experts from the Albanian Forensic Police Institute attended a three-day study visit to the Police Forensic Centre in Danilovgrad, Montenegro. These experts learned from the knowledge and experience of their Montenegrin counterparts to further raise the processing standards linked to DNA and drugs analyses in Albania. During 2015, the Presence co-chaired two Working Groups on Serious Crimes Investigation and Intelligence System.