4.3 Mission in Kosovo Community Policing and Police-Public Relations The Mission supported the KP in the implementation of their Community Policing Strategy and Action Plan 20122016. The main focus has been on capacity-building of the KP in northern municipalities to expand successful activities already undertaken elsewhere in Kosovo into those municipalities previously not included. The MoIA Communication Strategy and Action Plan 20142016 and the KP Standard Operating Procedures, relating specifically to media and public relations, were drafted with the help of the Mission. As a result, KP, Police Inspectorate of Kosovo, Agency for Emergency Management, and the KAPS, operating under the umbrella of the MoIA, have opened up to the community, in part through interactive accounts on social networks, which help them to become more transparent and closer to the public. On 17 March, the Mission delivered a media relations training to 20 officers of the KP, Correctional Service, and Fire Brigades, undergoing the first line supervision course at the KAPS. This one-day training, designed specifically for public safety institutions, covered common issues related to communication and interaction between public safety agencies, the media, and the public, as well as topics that relate to the Kosovo media landscape and legal framework. In addition, on 22 April, the Mission delivered its designed media and public relations training to 16 managers from these agencies. Given today’s high speed media environment and its demanding focus on public safety institutions, the training was focused on techniques designed to assist these agencies in managing challenges with regard to public relations as well as to create a proactive, rather than reactive, media and public relations environment. On 26 March, the Mission supported the Community Safety Coordination Office (CSCO)4 staff in organizing a planning workshop with the stakeholders operating in the area of community safety and security. The workshop was attended by representatives of the MoIA and the KP as supervisors of the CSCO staff as well as members of the Mission, ICITAP, and the NGO “SaferWorld”, and familiarized the participants with all activities and plans related to community safety forums led by different actors in Kosovo, including the northern municipalities5. 52 4 Community Safety Coordination Office established within the Ministry of Internal Affairs serves as a single umbrella for the co-ordination and support of all future community safety forum activities, including the establishment and revitalization training requirements, project action planning, executive councils, archives, membership validation, and all other associated activities that require the Ministry’s co-ordination and support. 5 Leposavić/Leposaviq, Zubin Potok, Zvečan/Zveçan and Mitrovica/Mitrovicë North. On 23 September, the Mission assisted the CSCO staff in organizing a co-ordination workshop with the same audience. The CSCO staff informed various stakeholders on the activities implemented in 2015, and co-ordinated the necessary adjustments for the implementation of planned activities to community safety forums led by different actors in Kosovo, including the northern municipalities. Finally, on 10 December, the Mission and the staff of CSCO organized a summarizing workshop to review the activities implemented in the area of community safety. The CSCO staff reported on the progress achieved during the last quarter of 2015, while representatives of the Mission and ICITAP presented their capacity-building plans on community safety forums for 2016. From 14-17 April, the Mission facilitated a training programme on community oriented policing for 25 sector police chiefs and regional community policing co-ordinators of the police stations in the northern municipalities. From 11-15 May, the Mission also provided this training to an additional group of 14 police trainers, who, in turn, are expected to deliver such training to other officers, particularly in the northern municipalities. Training topics covered the principles of community oriented policing and ILP6, and taught the trainees how to imbed the community policing model in solving problems in partnership with the public, including community safety forums. On 4 June and 18 December, the Mission organized two bi-annual workshops to support the KP in reviewing the community policing strategy. KP officers delivered progress reports on the implementation of the Strategy in their respective departments. Thirty-five participants, consisting of police officers with responsibilities in implementing the Strategy, and representatives of EULEX, ICITAP, and the Mission, took part in the review processes and the agreement on the findings, which will be used to identify any implementation difficulties in relation to the Strategy. From 23-24 June, the Mission organized a regional conference on community policing in Prishtinë/Priština. The audience was acquainted with the current activities related to community policing through the establishment and efficient use of community safety forums. The event gathered 70 participants, including senior representatives of internal affairs, local governance and administration ministries, KP, OSCE field operations in Skopje, Montenegro 6 Intelligence-led policing is a new model where data analysis and crime intelligence are pivotal to the police decision-making framework that facilitates crime and problem reduction. It includes disruption and prevention of crime through strategic management and effective law enforcement strategies. It is a model of policing in which criminal intelligence serves as a guide to decision-making and operations, based on a notion that the principal task of the police is to prevent and detect crime rather than simply react to it.