Changing lives through
community-based social
counselling
In ethnically divided communities in particular, this
kind of group therapy can bridge the gap between
former enemies by creating a framework of trust
that promotes dialogue and mutual respect. In
Rwanda for example, groups sometimes consist of
victims as well as perpetrators of the genocide.
Social counselling groups were typically comprised of up to 15
people from the same village or area.
As part of the project’s holistic and communitybased approach to rehabilitation, the centres were
trained in community-based social counselling. This
meant that social counselling could be integrated in
existing therapy approaches and interventions.
Within the groups, trauma symptoms were addressed
through support, psycho-education and advice. The
main goals were the restoration of mutual respect,
trust, care and safety and the setting of democratic
rules. The groups were kept to a maximum of
15 participants to facilitate interaction and build
confidence among participants. The key element
of each group was that the participants knew each
other — they could be from the same community, be
neighbours or be friends. Every group had a facilitator
called a social therapist, who had been trained on
how to moderate social counselling groups. This
person was a member of the community that received
one week of training, one follow-up training and was
regularly supervised by centre staff.
safety, which often took several weeks as participants
came to grips with letting go of their fear of sharing
their experiences and thoughts. The second phase was
interaction, where participants got used to sharing and
hearing ideas and having an open dialogue. Groups
then moved on to the phases of respect, caring for one
another, new rules and memory.
Each group was founded on basic principles. The
first was common interest, as the participants
were all dealing with similar problems. The second
was treating each other as equals. The third was
democracy and reinforcing that all decisions should
be made by consensus. The fourth was responsibility,
as regardless of whether something good or bad
happened, they all shared equal responsibility. The
fifth was participation, the sixth was learning by doing
and the concept that if a problem arises, everyone
comes up with a solution together; and lastly, the
principle of here and now, which means addressing
any issues as soon as possible. After 15 weeks the
group could decide whether to move on and take on
an income generating activity, become a co-operative
and continue working together or stop meeting.
NUMBER OF SOCIAL
COUNSELLING GROUPS
117
TOTAL NUMBER
OF WOMEN
The meetings were held once a week for three hours
and the group chose where and when they would
meet. Groups chose many different types of settings,
such as a member’s house, a church, office building
or even simply under a tree in the village. Each group
went through the same phases. The first phase was
1,093
TOTAL NUMBER
OF MEN
713
TOTAL NUMBER OF
BENEFICIARIES
1,806
Social counselling groups can facilitate dialogue
and build group and social cohesion among
community members. They support social inclusion,
reintegration and, as many Rwandan cases
illustrate, reconciliation. Social counselling also
allows members of the same community to heal one
another in private community settings. The centres
introduced therapy groups made up of victims of
torture and other forms of violence, as well as nonvictims. This allowed group members to address
their individual issues, to understand and empathise
with the difficulties of others, as well as act as a
catalyst for a positive and sustainable change within
their community. The inclusion of non-victims in the
groups proved essential for the social inclusion of
the community’s most vulnerable members.
The social counselling groups were a resounding
success, with 90 percent of the beneficiaries
stating that psychosocial support enabled them to
cope better with mental and emotional challenges.
The self-led approach and transfer of skills was
vital in ensuring that the techniques learned stay
within the community and can be built on. This is
strikingly illustrated by the many participants who
set up their own sociotherapy groups, without any
financial support from the project, when their social
counselling groups ended after three months.
24
IRCT Great Lakes Project
With limited resources, communities created a
framework that allowed for a peaceful dialogue on
issues that were previously considered too difficult
to address. Moreover, this structured communal
dialogue peacefully resolved more minor issues,
such as neighbour disputes and childcare. This
process strengthened ownership of communal
decisions through a participatory process that
included the community’s most vulnerable members.
“What I have seen today is
a small microcosm of what
is happening in Rwanda
where each person is trying
to help the other person to
overcome the demons of
the past and lift this country
into something bigger and
larger all the time. Torture
and ill treatment should never
be tolerated in any society,
and I want to underline the
importance of the work done
by organisations such as the
IRCT to prevent torture and
alleviate damage.”
Ambassador Michael Ryan, Head
of the EU Delegation to Rwanda,
during a visit to one of the
community-based sociotherapy
groups in the Ngoma District
As an example, Rwandan centre Uyisenga Ni
Imanzi worked with parents who felt they had no
option but to leave their children at the Rwandan
border to travel to the DRC for work. The centre
placed them into social counselling groups and
supported them in organising income generating
activities. They also received training on how to
save and apply for loans. Due to the positive impact
this approach had on the lives of the parents and
their children, the centre extended these activities
to four schools in the area. Social counselling
groups were established for teachers, parents
and children. They supported the groups in how
IRCT Great Lakes Project
25
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