PP N PM ANNUAL REPORT ON THE PERFORMANCE OF ACTIVITIES OF THE NPM Publisher Ombudsman, Opatička 4, 10000 Zagreb For the publisher Lora Vidović Editorial board Jagoda Novak, Ira Bedrač, Ksenija Bauer, Maja Hasanbašić, Milena Gogić Language editor Morana Zibar Design Ivančica Srnec Graphic design and print Tamposit, Nedelišće Edition 500 copies Printed in November 2013 ISSN:1847-4616