PP N PM ANNUAL REPORT ON THE PERFORMANCE OF ACTIVITIES OF THE NPM are no closed departments in the Home, although there are residents who suffer from dementia or Alzheimer’s disease. To enable the security of the residents, they are placed close to the rooms of qualified personnel who can closely monitor them and prevent them from straying away. Visit to the Home for Adult Persons with Mental Impairments Zagreb – “Mirkovec” branch Access to the “Mirkovec” branch is open and there are no fences or gates. There are benches along the pathway where the residents can sit. They can freely walk around and communicate. Both the administrative building and the dormitory are unlocked and the residents can freely go in and out. They are also allowed to go to the nearby settlement and some of them, as they wish and according to their capabilities, work on the neighbouring farms. They are paid for their work and the staff of “Mirkovec” branch keeps a record of this. Some rooms in the “Mirkovec” branch have quite a few beds (up to ten) and thus do not provide sufficient privacy although efforts have been made to arrange them according to the residents’ wishes. The reason for so many beds is the fact that there is no possibility for reconstruction of the object as it is a castle which is according to the Croatian law considered as a protected building. A recommendation was made to the Head of the Home that a suitable solution for reducing the number of beds in the rooms should be found (e.g. by lowering the capacity of the institution). We want to emphasise that at the end of 2010, the Government of the Republic of Croatia adopted a Plan for the deinstitutionalisation and transformation of social welfare homes and other legal entities carrying out social welfare activities in Croatia in the period from 2011 to 2016 (2018). In this Plan, because of the expected longer period for the deinstitutionalisation and transformation of homes for adult persons with mental disorders, the goals for this group of residents are defined for the period until 2018 (for other groups, they are defined for the period until 2016). According to the Plan, by the end of 2018, 20% of residents with mental disorders are scheduled for the deinstitutionalisation. After the visit, reports with recommendations were drawn up and submitted to the institutions and to the relevant ministries. For the sake of easy reference, we present them separately in the following section. d) The activities undertaken following recommendations Pursuant to Article 8 of the ANPM, a report has been made on each visit and submitted to the visited facility or institution which is bound, within a particular time limit, to take the necessary measures and inform accordingly the Ombudswoman without delay. If any irregularities were established, the report with recommendations aimed at upgrading the treatment of persons deprived of their liberty was also submitted to the body competent for the supervision of the visited institution. 22

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