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ANNUAL REPORT ON THE PERFORMANCE OF ACTIVITIES OF THE NPM
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the basic information regarding the visited body or institution is developed, as are, if
necessary, anonymous questionnaires for the persons deprived of their liberty and/or for
the staff.
Such a plan is based on data concerning the level of respect of human rights in the
possession of the Ombudsman collected during previous visits and the work following
complaints from persons deprived of their liberty, decisions of the Constitutional Court of
the Republic of Croatia and the European Court of Human Rights and CPT reports. A visit
may be a regular one during which the overall treatment of persons deprived of their liberty
is examined, a targeted one aimed at establishing a particular segment of treatment, or a
control visit aimed at establishing the achievement of recommendations from a report
following a visit. Depending on their type, visits may last from one to several days and are
always unannounced.
In order to ensure a uniform approach to examination, a questionnaire has been developed
to be used when visiting prisons, police custody units and detention facilities. It contains
the following data on the accommodation conditions:
- the size, number and capacity of detention units;
- shared or secluded accommodation in detention units;
- sanitary conditions and the cleanliness of the units;
- the existence of adequate light or illumination (natural light - artificial
illumination);
- the existence of adequate ventilation and the possibility of maintaining an
adequate temperature (heating, air-conditioning, ventilation);
- the existence of a resting place (a bench, a chair) and other necessary equipment;
- accessibility of drinking water;
- accessibility of a sanitary facility;
- provision of food;
- video surveillance of the premises and a call bell system for calling a police officer.
In addition, data are collected on the number of police officers performing particular tasks
and on their own training and the treatment of detainees/arrested persons, such as:
- is uninterrupted rest of at least eight hours within 24 hours provided? Is this
recorded, and if so, where?
- is a translator/interpreter available (if an arrested person does not speak
Croatian or if he/she is deaf, dumb or blind)?
- what treatment is applied if the detainee/the arrested person is deprived of
his/her legal capacity?
- type of healthcare provision;
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