Based on the number of registered calls, some parents requested legal advice, at the same time, citing issues related to:  non-compliance with the schedule of meetings with the child by one of the parents, who lives separately;  evading the payment of alimony by parents;  lack of social benefits for families with many children;  violence in educational institutions;  domestic violence  complaints from citizens about children at risk, namely, children begging in the street, children who have been subjected to violence and neglect by their parents;  information / consultation on the adoption of children in the Republic of Moldova; There were also calls for the non-admission of unvaccinated children into the education system. Reasons why parents refuse to immunize their children include suspicions about low vaccine quality and possible side effects, lack of multilateral and comprehensive information to be received from the doctor, concerns but also the benefits of vaccination, obtaining consent for vaccination by imposing certain conditions. The appellants report that the immunization of children is not always carried out in places arranged in compliance with the conditions for preventing contamination, i.e. in vaccination offices within primary medical institutions. Parents are not informed in advance of the need for immunizations, the day the children will be immunized, the vaccine used, the possible post-vaccine reactions that may occur following the administration of the vaccine and how it is necessary to react in such situations. Children subjected to immunization are not examined preventively by the doctor and are not specified / verified anamnesis data (diseases, previous vaccinations, drug allergy, food, etc.), data that only the legal representative knows and can communicate. Some parents also invoked the lack / insufficiency of cooperation of the actors that are part of the intersectoral mechanism in the fields of social assistance, education, health care, law enforcement, provided in the Law no. 140 of June 14, 2013 about special protection of children, being in risk situations, and the children separated from parents. The lack of intersectoral cooperation is more pronounced in cases of violence against children, specialists do not intervene promptly according to their skills. The appellants also point out the phenomenon of bureaucracy which is very common, as well as the indifference of the line authorities towards the problems of 138