According to the official data provided by the Ministry of Health, Labour and Social Protection, it is only known that at the end of 2019, 3591 people were working as personal assistants. No data were provided on the number of claims submitted in this regard to the social assistance departments. At the same time, it is found that people with severe disabilities, beneficiaries of a maintenance allowance, are put in the situation of choosing between allowance and admission to social service with the remuneration of the person who provides them support. We mention that the allowances established in accordance with the Law no. 499 of 14.07.1999 on State Social Allowances for some categories of citizens are paid from the state budget, through the social insurance budget, and the financing of the social service "Personal assistance" is made from the budget of local public authorities. This problem was also mentioned by the People's Advocate in the Thematic Report "Integration of people with severe disabilities into the community: the impact of the social service "Personal Assistance", developed in 2017. Unfortunately, no measures have been taken to identify a viable solution for this state of affairs. In the context of the recommendations of the People's Advocate from the report for 2018 there were attested some progress in improving the regulatory framework, especially regarding social benefits for some categories of people. The approval of the Regulation on the organization and functioning of the system of initial and continuous training of social assistance staff 66 is a first step in increasing the professional capacity of staff in the social assistance system to ensure the quality of services provided and meet the needs of the beneficiaries. At the same time, the People's Advocate recommends to the Ministry of Health, Labour and Social Protection / National Social Assistance Agency the mandatory inclusion in the initial and continuous training programs of training courses in the field of human rights. During the reference period, there have been made increases to the monthly social state allowances for the categories of persons provided for in Law no. 121 of 03.05.2001 on Additional Social Protection of Certain Categories of Population; allowances for people with severe, accentuated and moderate disabilities, for the elderly established by Law no. 499 of 14.07.1999 on 66 Government Decision no. 38 of 30.01.2019 on the approval of the Regulation on the organization and functioning of the system of initial and continuous training of personnel in the field of social assistance; 43