and medical care and necessary social services. (2) Citizens have the right to security in the event of unemployment, sickness, disability, widowhood, old age or other lack of livelihood in circumstances beyond their control.” The right to social assistance and protection is enshrined in Article 22 of the Universal Declaration of Human Rights, Article 9 and Article 11 of the Covenant on Social, Economic and Cultural Rights, Article 28 of the UN Convention on the Rights of Persons with Disabilities. The fundamental right to social assistance and protection is also provided by the Sustainable Development Goal no. 1 - No poverty: Eradicating poverty in all its forms globally. Targets for this goal include: eradicating extreme poverty, implementing appropriate social protection measures for all and protecting all the poor and vulnerable, ensuring that all men and women, especially the poor and vulnerable, have equal rights to economic resources, and access to basic services. In previous reports, the Ombudsman recommended that the authorities properly implement international recommendations; to ensure a level of social security benefits (old-age pension, unemployment benefit, allowance for temporary incapacity for work due to common illness or accidents unrelated to work) so that their minimum amount is equivalent, at least with the established minimum subsistence value; to examine the advisability of ratifying Article 23 on the right of older people to social protection and Article 30 on the right to protection against poverty and social exclusion in the content of the Revised European Social Charter. At the same time, the Republic of Moldova received a series of recommendations from the international human rights organizations. We refer to the recommendations of the UN Committee on Economic, Social and Cultural Rights, and the recommendations of the Committee on the Rights of Persons with Disabilities. Of the 45 claims addressed to the People's Advocate Office in the field of social assistance and protection in 2019, the following aspects were invoked: failure to ensure a decent living, limited pensions and social services, the small amount of allowances, etc. A large part of the claims addressed to the People's Advocate were from the elderly, people with disabilities or their relatives, who invoked the impossibility to benefit from the social service "Personal assistance"65. 65 According to the provisions of the Government Decision no. 314 of 23.05.2012 for the approval of the Framework Regulation on the organization and functioning of the Social Service "Personal Assistance" and the Minimum Quality Standards; 42

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