4.12 – HANDLING CONFIDENTIAL MEDICAL INFORMATION CCTV monitoring must be documented. In addition, the person concerned must be informed of the monitoring. The mere fact that the camera is visible is not sufficient. It must be possible for the person concerned to discern whether the camera is running. In order to ensure medical information is handled confidentially, details concerning infectious diseases, for example, should only be recorded in medical files and not in prisoner files. This ensures that only medical personnel are made aware of such information, and not general prison staff. 4.7 – CLOTHING WORN IN SPECIALLY SECURED CELLS When detained in a specially secured cell containing no dangerous objects, prisoners should be given at least a pair of paper underwear and a paper shirt to wear. 4.13 – PEEPHOLES With the exception of observation rooms, peepholes are to be made opaque in order to protect the privacy of the detainees. Should peepholes be deemed necessary in substantiated individual cases, staff members should make themselves heard before looking through the peephole. 4.8 – USE OF SEGREGATION UNITS In addition to the specially secured cells containing no dangerous objects, facilities may also have segregation units with similar furnishings and fittings. In such cases, the same detention conditions must be applied as for the specially secured cells. Furthermore, comprehensive documenting must be carried out, in line with procedures for specially secured cells. 4.14 – SHOWERS Persons who have been deprived of their liberty should be given the opportunity to shower alone if they wish to do so. In communal shower rooms, at least one shower should be partitioned off. 4.9 – SOLITARY CONFINEMENT To mitigate the negative consequences of solitary confinement on mental and physical health, detainees should be provided with sufficient opportunities for human contact (e.g. extended visiting times) and to engage in meaningful activities. Those placed in solitary confinement are also to be visited regularly by a psychiatrist or psychologist. This should take place in a suitable and confidential environment. 4.15 – RESPECTFUL TREATMENT The privacy of prisoners should be protected. For example, staff members should indicate their presence in a suitable manner before entering, and should, as a rule, speak to prisoners using polite forms of address. 4.10 – CONDITIONS IN PRISON CELLS In prisons, inmates should have access to natural, unfiltered light in their cells. Their view outside should not be obstructed by opaque plexiglass panes, for instance. 4.11 – INTERPRETATION DURING MEDICAL CONSULTATIONS Confidentiality must be assured for medical consultations, which are subject to medical secrecy. Furthermore, it must be ensured that technical terms and subject matter are adequately translated into the other language. In case of communication difficulties, 14 an interpreter should always be called upon to assist. Translation by fellow inmates or any of the facility's non-medical staff is not appropriate. 14 See Chapter II. 1.7 – “Communication during the entire deportation procedure”. 21