16 THE GREEK OMBUDSMAN The team then visits the facility’s spaces, accompanied by administration representatives, conferring with the prisoners in groups or, if practicable, individually. During this communication, wardens remain outside of the room or cell if requested to do so. During the visit, the team may take pictures of the facility, it engages in conversations with the inmates with no staff present and it visits all areas of the facility (cells, dormitories, disciplinary cells, new-entrants hall, doctor’s offices, cooking areas, recreation areas, library, workshops, management offices etc.), it examines the record of injuries and, on occasion, the prisoners’ medical files, decisions that grant or refuse temporary release etc. It also asks for samples of the above documents and of food portions. The team also examines work placement lists in order to determine if all interested prisoners have access to working positions and that these alternate amongst them. Lastly, the inmates’ sense of personal security is investigated. The prisoners are informed about the competencies of the NPM and the Ombudsman and they are encouraged to submit a complaint to the Ombudsman on any matter within its competence. In fact, those complaints are often received by the team members during their visit or they are sent by mail immediately after that. Throughout the visit, the team’s specialised scientists record their observations in writing or electronically, take photographs of anything notable in the areas visited, and generally collect the material that will be used for drafting their report and their suggestions or observations for the administration. After the visit to the facility’s spaces has been completed, the team meets with the director once again in order to set out the problems that the team may have observed or any complaints made by the prisoners. Whenever possible, the team also meets a representative of the wardens’ union and the external guard. Immediately after the inspection, team members share their views with each other, and in the following days the report is drafted, filed in the special “OPCAT archive” and sent to the facility inspected, along with any suggestions and observations, and is also forwarded to the General Directorate of Crime and Penitentiary Policy of the Ministry of Justice, Transparency and Human Rights. The report constitutes the basis for preparing the follow-up visit to the facility and for monitoring the implementation of the suggested recommendations. During 2018, the methodology of inspections was enriched by the implementation of new tools and practices that, from the start, have proven to be successful. More particularly: • The timing of certain inspections was expanded over a period of two (2) days (detention facilities in Domokos and Nafplio, Rural adult Detention Facility in Tiryntha).