Part II: Tools for an effective follow-up and implementation
policing bodies are also responsible for publishing these comments as they think ‘appropriate’ and for
sending a copy of their comments to the Secretary of State.119 Similarly, in many other countries such
as Austria,120 Estonia121, France,122 Germany,123 Malta124 and Slovenia125 the authorities are required
in domestic law to respond to the recommendations within a stated timeframe or a ‘suitable period’
(Germany). In Bulgaria, the timeframe specifies that the authorities notify the Ombudsman within one
month of any action taken to address the recommendations; for Portugal it is 60 days,126 although for
urgent matters the timeframe is 10 days.127
Although the legal obligation to consider the recommendations of the NPM and enter into a dialogue
with it on implementation measures does not guarantee implementation, it nevertheless appears to be
a good basis for any follow-up. It can ensure that the authorities have a duty to consider and respond to
the recommendations and the NPMs have a clear legal basis to demand discussions on implementation
measures with them.128 Having a specific time frame in which to respond can also prove useful in prompting
a reply from the authorities. Moreover, and as recommended by the APT, the law should include that the
NPM has the right to determine which authority it will address its recommendations to.129
Some NPMs have the possibility to ‘escalate’ the dialogue to higher authorities in the event that there is a
failure to engage in a meaningful discussion on implementation or failure to implement. For example the
Ombudsman Statute of Portugal affirms that: ‘If recommendations are not complied with, and whenever
the assistance requested is not forthcoming, the Ombudsman may address the competent superior
or, should it be the case, to the supervising minister‘.130 Similarly, the NPMs of Poland (Human Rights
Defender) and Malta involve the higher authority level when a visited institution neither implements
the recommendation nor provides for a reasonable justification. However, the extent to which such
powers can be utilised by the NPMs is not always clear. Some member visiting bodies of the UK NPM have
employed a specific process whereby the issue is escalated through senior levels.131
The research and consultations within this Project have shown that many NPMs have not or have only
just recently started strategic reflections on how to conduct the follow-up process. However, NPMs are
already using a number of different tools, which will be examined in the Chapters below.
Principles on dialogue
While the OPCAT does not specify on how and with whom the dialogue should be held, the SPT formulates
some principles for the dialogue with the state in its ‘Analytical self-assessment tool’:
• the NPM ‘should maintain a dialogue with both governmental authorities and institution directors/
managers regarding the implementation of recommendations’132
UK, Police Act 1996, section 55(2).
Austria, Law of the Austrian Ombudsman Board, art 148(c); Croatia, Ombudsman Act, art 8(3).
121
Estonia, Chancellor of Justice Act, arts 28 and 35(2).
122
France, Act of the General Controller, art 5.
123
Germany, State treaty, art 2(3).
124
Malta, Prison Regulations, art 108(2); Malta, Board of Visitors for Detained Persons Regulations, art 7(2).
125
Slovenia, Ombudsman Act, art 7.
126
Portugal, Ombudsman Statute, art 38(2), which states that ‘The body to which a recommendation is addressed shall,
within sixty days upon its receipt, inform the Ombudsman of its position on the issue.
127
Portugal, Ombudsman Statute, art 29(4), which states that ‘The Ombudsman may stipulate, in writing, a time limit of no
less than 10 days for the fulfilment of an urgent request’.
128
APT and IIHR, Implementation Manual (2010) 101.
129
Ibid 102; see also APT, Monitoring Police Custody: A practical guide (2013) 87
[hereinafter: APT, Monitoring Police Custody (2013)].
130
Portugal, Ombudsman Statute, art 38(4).
131
See e.g. Northern Ireland Policing Board, Annual Report and Accounts for the Period of 1 April 2012 – 31 March
2013, Belfast (2013) 69. The HMIP Scotland can escalate matters to SPS Chief Executive or if required to the Cabinet
Secretary for Justice, and the HMIP for England and Wales can also escalate matters to the Ministry of Justice, UK NPM
Recommendations Survey. The RQIA has also developed an Escalation Policy and Procedure and can escalate serious
concerns to a Trust’s Chief Executive should the inspector find any significant risk to health, safety and care of patients /
service users, see RQIA Escalation Policy and Procedure (2013).
132
SPT, UN Doc CAT/OP/1, para 22.
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120
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