CONTENTS 7. Providers of 24-hour special care services ................................................... 7.1 Restriction of the liberty of persons . ............................................................. 7.2. Sufficient number of activity supervisors....................................................... 7.3. The number of service recipients .................................................................... 7.4. Safety of seclusion rooms and register of means of restraint ................... 8. Providers of nursing care services ................................................................. 8.1. Restricting the liberty of persons ................................................................... 8.1.1.  Locking of doors of wards . .............................................................................. 8.1.2.  Unlawful mechanical fixing .............................................................................. 8.2. Nurse call system . ............................................................................................ 8.3. Consent for the provision of nursing care services ...................................... 8.4. Care corresponding to human dignity ............................................................ 8.5. Language barrier ............................................................................................... 9. Providers of general care services . ................................................................ PART II CHANCELLOR OF JUSTICE AS OMBUDSMAN FOR CHILDREN . ................................ 41 I. INTRODUCTION .............................................................................................................. 42 II. 44 PROCEEDINGS................................................................................................................. 1. The rates of fees of kindergarten places in Keila town and Saue rural municipality . ........................................................................................................ 2. Transport compensation to pupils in Rae rural municipality ....................... 3. Weekly load of pupils engaged in education for children with severe and profound intellectual disability ......................................................................... 4. Payment of support to a toddler staying at home in Rae rural municipality . ........................................................................................................ 5. Placement of a child in a special care home . ................................................. 6. Acquisition and transfer of securities on behalf of a child . ......................... 7. Rights of a successor who is a minor in succeeding to units in a pension fund . ................................................................................................... 8. Payment of the childbirth allowance in Haapsalu town ............................... 9. Registration of the birth and medical check-up of a child . .......................... 10. Activities of Pärnu city government in organising the life of a child separated from family ........................................................................................ 11. The activities of Paldiski town government in its function as the guardian in ensuring the rights of the child ............................................ 12. Violating the right of decision-making of a parent in the provision of social services ................................................................................................. 13. Organising contacts between a parent and child ........................................... 14. Problems relating to rights of custody and representation of children separated from family ........................................................................................ III. IV. 4 32 32 33 33 34 35 36 36 36 37 37 38 38 39 45 46 46 47 48 49 49 50 50 51 51 52 52 53 INSPECTION VISITS ....................................................................................................... 54 1. Compliance with the recommendations given on the basis of an analysis of the substitute home service . ........................................................ 54 PROMOTING THE RIGHTS OF THE CHILD ................................................................... 1. Studies, analyses, information materials ........................................................ 2. Advisory body to the Ombudsman for Children . ............................................ 3. Writing competition organised by the Ombudsman for Children and the Centre for Children’s Literature in Estonia ............................................... 4. Public address for the involvement of children in shaping local life .......... 57 57 59 60 60

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