Report on the Performance of Activities of the National Preventive Mechanism for 2016
that are poor or live far away, whereas others mention poor conditions under which visits take
place as the reason. Only very few prisoners on remand who have children under 14 years of
age, are visited by them. As a reason for this, some mention that they are on bad terms with
their mother, some consider that it would be a traumatizing experience due to the fact that
conditions under which visits take place are very poor, whereas others are ashamed and do not
want their children to know that they are in prison.
On average, they receive three visits a month, whereas the satisfaction rate regarding the
manner in which visits take place, is 2.5 (out of 5). They are mostly dissatisfied with the manner
in which visits are organized as well as with technical conditions. However, at the same time,
most of them express their contentment as for the manner of conduct on the part of judicial
police officers during visits. Some prisoners on remand emphasize that visitors, among whom
are usually children and older people, are left to queue outside the prison entrance in
inadequate conditions in the sun or pouring rain, waiting for their turn to make a visit, which is
for example the case in prisons in Varaždin and Rijeka. They all complain that length of visits is
too short, that visits, except for those involving children, are closed, i.e. visitors are separated
by a screen, and that great number of visitors end up yelling. In such circumstances, it is
impossible to ensure a sufficient degree of privacy either. Prisoners on remand are bothered
by the lack of direct contact with visitors, especially their wives. Even though Ordinance on
House Rules in Remand Prisons prescribes that prisoners are allowed a minimum of 15 minutes
and a maximum of one hour visits, they are rarely allowed to last for longer than 15 minutes.
Therefore, it is necessary to consider the possibility of allowing longer visits and granting
consent more frequently to prisoners for receiving visits and establishing direct contact with
the visitor. For example, Varaždin County Prison has granted all prisoners on remand who do
not receive visits from their children, the right to two open visits a month, where direct contact
is enabled and there is no screen.
Visits by children younger than 14 years of age usually last for up to 30 minutes and take place
in a special room, where direct contact between the parent and child is allowed, with the
exception of prisons in Zagreb and Rijeka. In Zagreb, children’s visits take place in the same
room as those made by adult family members, without them being portioned by a glass, which
does not necessarily allow close contact; similarly, in Rijeka, due to shortage of judicial police
officers, children’s visits do not take place in a specially designed room adapted to children, but
in the room for adult visitors. All penal institutions should provide the possibility for visits by
children younger than 14 to take place in a specially designed room adapted for
accommodating children.
Accessibility of prisons to disabled persons
Most penal institutions that we visited in 2016 in collaboration with Disability Ombudswoman,
are situated in inaccessible buildings, where prison departments are located on different floors
connected by a staircase.
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