Report of the Commissioner for Human Rights on the activities of the National Mechanism for the Prevention of Torture in Poland in 2017
Emergency call system
Patients’ safety should be considered a priority. Therefore, why does the Ministry of Health
not see the need to adopt a standard for emergency call systems installed in rooms for patients?
According to the NMPT, the role of an efficient and easily accessible emergency call system
cannot be overestimated. It enables fast intervention of medical personnel in emergency situations of health deterioration of patients.
The NMPT: emergency call buttons should be available in all rooms used
by patients (bathrooms, bedrooms, safety rooms
for patient isolation as a direct coercion measure, etc.).
Emergency call systems are also of particular importance for persons with disabilities who,
according to the requirements laid down in the Convention on the Rights of Persons with
Disabilities should be provided with various forms of personal assistance, broadly understood
mobility measures, and reasonable accommodation to ensure to those persons the enjoyment
or exercise, on an equal basis with others, of all fundamental freedoms as well as safety.
In this context, attention should be paid to the lack of emergency call installations, identified
also in some visited psychogeriatric wards where there are supine patients who are unable to
leave the room to notify personnel about any emergency.
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