Overview of Recommendations submitted by the Commission in 2017 h. Information for detainees – The Commission recommends that the house rules, internal brochures and information on the rights and obligations of detainees be made available in all requisite languages at the Thorberg Correctional Facility (NCPT Report, Thorberg 2017, p. 9) and the Bellechasse Facilities (NCPT Report, Bellechasse 2017, p. 9). i. Outside contact – For individuals held in the unit for long-term detainees and in the integration unit of the Thorberg Correctional Facility, the commission recommends the referring authority to allow daytime leave and vacation permits for purposes of social integration of the detainees within reasonable limits and considering all security precautions as may be appropriate in each individual case (NCPT Report, Thorberg 2017, p. 10). – Family visits take place in the Thorberg Correctional Facility (NCPT Report, Thorberg 2017, p. 9), in the Lenzburg Correctional Facility (NCPT Report, Lenzburg 2017, p. 4) and in the Zurich Prison (NCPT Report, Zurich 2017, p. 8) with detainees separated from their visitors by a glass partition. The Commission urges the administration of the respective facilities to adopt a case-by-case approach in this matter. Where security considerations permit, visits should routinely be permitted to take place without glass partitions. – The Commission urges the administration of the Thorberg Correctional Facility (NCPT Report, Thorberg 2017, p. 10) and the Bellechasse Facilities (NCPT Report, Bellechasse 2017, p. 10) to arrange for the availability of a privacy room. – The Commission recommends that the administration of the Zurich Prison permit visits, in particular, by family members, also on weekends (NCPT Report, Zurich 2017, p. 8). – The Commission recommends that the restrictive regulations on the use of telephones in effect at Zurich Prison (NCPT Report, Zurich 2017, p. 8), at the Thorberg Correctional Facility (NCPT Report, Thorberg 2017, p. 4) and at the Lenzburg Correctional Facility (NCPT Report, Lenzburg 2017, p. 4) be eased. 52 Activity Report NCPT 2017