-60 • Do you need to protect yourself? Are you convinced that staff will protect you from other prisoners when needed? • Have you been victimized by other prisoners or staff? What happened? • How do you stay out of trouble? • Have you ever not reported any violence that happened to you because you think it is pointless or because you were afraid of reprisals? • Imagine that in the middle of the night, without your realising, a miracle happens and the prison is suddenly a safe place without violence. How would you notice this first, after you opened your eyes? When leaving your cell, what else would be different? After the miracle, you might rate the prison’s safety at 10, how would you rate it now? Why do you rate it this way? What would need to happen in order to move up on the scale? 5.2. Ensuring accountability and protecting protecting persons at risk KEY POINTS » ASPECTS TO MONITOR: Security, safety and good order as well as violence prevention are ensured through appropriate procedures and policies. Such procedures must guarantee that all prisoners and especially persons in a situation of vulnerability and/or at risk of (self-) harm, suicide and neglect - are adequately supported and protected from all kinds of violence, including those types of violence that receive less attention in prisons, such as psychological violence/ bullying (see above § 2.3). » MONITORING TOOLS: The availability and quality of the procedures and policies can be monitored by gathering data and information before the visit (see above § 4.2.1) as well as by reviewing prisoners’ files, records and registers (see above § 4.3.3). » STANDARDS: For relevant standards on the risk assessment as well as on security and safety more generally, see above § 3.2.1 and the Handbook on prisoners in a situation of vulnerability in this handbook series. On accountability and the protection of persons at risk see above § 3.2.2, and in the Handbook on Complaints.