From 22-23 December, the Mission organized a two-day study visit for four representatives of the Ministry of Interior – two community liaison officers and two spokespersons – to their counterparts in the Slovenian Police Service, Government Office and Ministry of Defence to exchange experiences and best practices regarding community policing and police-media communication. The Serbian delegation had an opportunity to discuss police prevention work and community policing in Slovenia. Slovenian colleagues shared the examples of two community policing projects that focused on prevention work in Roma settlements and on violence against women. The delegation also participated in the presentation of the MoI’s Public Relation Division. Afterwards, they visited the Government Communication Office and Ministry of Defence’s Strategic Communication Office and had a chance to discuss aspects of internal and external communication policies, tools and mechanisms for better engagement with citizens and media. This activity is linked with the support the Mission has been providing to the Ministry in the area of community policing and communication with the media through comprehensive communication capacity building organized for both community liaison officers and spokespersons throughout 2014. Crisis Management From 2-3 June, the Mission, in co-operation with the MoI, organized the first in a series of six capacity building events for 15 police staff from police districts of Subotica, Sombor, Kikinda, Zrenjanin and Sremska Mitrovica to assist in improving communication skills in crisis management. Participants comprised community liaison officers, police spokespersons, and selected senior police officers. In the aftermath of the floods that hit Serbia, this event highlighted lessons learned for the police role in emergency situations. The initiative also aimed at enhancing transparent communication between authorities, media and community representatives. The remaining seminars encompassed more than 90 MoI staff and were organized as follows: • • • • • From 16-17 June, a capacity building event was organized for 15 police staff from police districts of Smederevo, Pozarevac, Bor, Zajecar and Pancevo at Srebrno Jezero; From 2-4 September, a capacity building event was organized for 17 participants, including staff of the Cabinet of the Minister’s Bureau for Cooperation with Media. The event gathered community liaison officers from Belgrade, Sabac and Novi Sad; From 2-4 October, a capacity building event was organized for 15 police staff from police districts of Krusevac, Prijepolje, Kraljevo, Novi Pazar and Jagodina at Kopaonik; From 29-31 October, a capacity building event was organized for 16 police staff from police districts of Nis, Vranje, Leskovac, Prokuplje and Pirot; From 13-15 November, a capacity building event was organized for 13 police staff from police districts of Valjevo, Uzice, Cacak and Kragujevac. On 17 October, the Mission organized the first of two seminars for all employees of the MoI in staff support positions. These include medical doctors, psychologists and social workers that work in different organizational units (Department for Health and Psychological Prevention, special units, Sector for Emergencies, etc.). The seminar gathered the aforementioned staff to highlight their role in crisis and stressful situations. The second seminar was organized on 29 October in Nis. These two seminars were a part of a set of activities agreed on with the MoI following the major floods in spring 2014. Strategic Analysis/Threat Assessments 96