CONSOLIDATED REPORT the Order No.819 of the Minister of Internal Affairs of the Republic of Kazakhstan dated November 17, 2014 On approval of the Internal Regulations of the institutions of the penal system” (as amended on August 31, 2016), as well as Paragraph 1, Item 44 “For the sale of food and essential items to convicts, shops run daily in institutions, with the exception of weekends and holidays”. In addition, in the same institution there were complaints from 25 convicts for non-compliance with the standards of medical care. Among them: lack of timeliness of medical services by medical officers, staffing of medical officers, the provision of additional medical services, the provision of medical preparations, not included in the register of the provision of guaranteed free medical care. In the Establishment JD 158/7, convicts complained about the absence of fruits, fish, butter, kefir in the menu, and they also complained about the poor quality of bread. They reported that the table to the prisoners is 23 not fully filled with meat and bread. On the first day of the visit, the NPM members found out that they did fresh cucumber and tomato salad was not served for lunch, which was supposed to be delivered according to the approved menu. The head of the establishment said that the prisoners asked to serve the salad for dinner, since at this time of day only one main course is provided. He also claimed that the salad would be served to the convicts in the evening. However, during the visit by the NPM members on the second day, it turned out that the convicts never received a salad. The NPM members were tried to be convinced that the vegetables had arrived at the institution. An invoice was presented as evidence, however, employees of state institutions could not find the transfer and acceptance certificate for 20 kg of vegetables. After that, they were forced to admit that the vegetables were not really served to the table of the convicts and were not delivered at all.

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