General state of the office were concluded within six months (calculated as 182 days) as against a target of 75 per cent, and 89.7 per cent of substantively ­investigated complaint cases were concluded within 12 months – here the target was 90 per cent. The Ombudsman's targets for processing times for complaint cases Rejected cases concluded within 2 months 90.0 % Substantively investigated cases concluded within 6 months 75.0 % Substantively investigated cases concluded within 12 months 84.8 % 73.4 % 90.0 % 89.7 % Target Result Target Result Target Result As at 1 June 2012, 258 concrete cases had not been concluded within five months of ­being opened. 163 of them were awaiting the Ombudsman’s procedure. In one complaint case, the Ombudsman declared himself disqualified. The Legal Affairs Committee of the Danish Parliament assigned this case to Mr Ejler Bruun, High Court Judge. In 2011, the Faroese Lagting asked the Ombudsman to act as ad hoc ­Ombudsman in two cases, whereas the Landsting of Greenland did not ask the ­Ombudsman to act as ad hoc Ombudsman in 2011. A total of 30,305 documents (letters to and from the office etc.) were registered in the electronic system of the office in the calendar year 2011. The corresponding figure for 2010 was 28,346 documents. On 1 May 2012, the institution was organised as follows: 25