92 ANNUAL REPORT 2011 Table 1 Substantively investigated cases, including cases resulting in criticism, recommendation etc., by minister areas, local and regional authorities and other authorities etc. within the Ombudsman's jurisdiction1 Table 1: Substantively investigated cases concluded in 2011 Authority etc. Substantively investigated cases, total Substantively investigated cases resulting in criticism, recommendation etc. A. Minister area (central authorities) a. Ministry of Employment 95 b. Ministry of Business and Growth 12 4 4 0 c. Ministry of Finance d. Ministry of Defence 12 9 2 256 36 f. Ministry of Climate, Energy and Building 2 0 g. Ministry of Culture 5 3 32 2 i. Ministry of Housing, Urban and Rural Affairs 0 0 j. Ministry of Children and Education 7 2 k. Ministry of Science, Innovation and Higher Education 13 5 l. Ministry of Food, Agriculture and Fisheries 11 3 2 1 51 4 e. Ministry of Justice h. Ministry of the Environment m. Ministry for Gender Equality and Ecclesiastical Affairs n. Ministry of Health o. Ministry of Taxation 33 14 230 20 q. Prime Minister’s Office 12 3 r. Ministry of Transport 14 0 8 5 p. Ministry of Social Affairs and Integration s. Ministry of Foreign Affairs t. Ministry of Economic Affairs and the Interior Central authorities, total 44 7 840 123