doctor's notes presented upon admission to the boarding school, etc. were stored in their administrative files. The boarding school’s GP was involved in drawing up the weekly menus at the refectory in accordance with legal requirements. All students interviewed shared that they had been satisfied with the health and dental care provided at the boarding school. Most of them admitted to using tobacco products without restrictions, as well as psychoactive substances during school holidays. 4.4. Administration and Management As was evident from the staff establishment plan, the boarding school had a staff of twenty-five members: one principal, nine teachers, four supervisors, one psychologist, three lecturers, one accountant, a cashier, and seven auxiliary and support staff. The staff members were assigned to duty on a rotating schedule with a view to ensuring around-the-clock availability of teaching staff. The inspection team was left with the impression that throughout the visit the entire staff kept exercising total and continuous control over the children. This fact in itself could not be assessed negatively. It gave, however, the impression of an awkward and tense psychological environment and caused also a suspicion that the children were being controlled and manipulated by the administration what to share with the team and which facts to suppress during the interviews. 4.5. Protection Measures In the course of the inspection, the NPM identified evidence of unfavourable psychosocial safety climate within the SVCBS in the village of Podem. The children did not trust the staff. There existed tensions between the staff and the children, and among the children themselves. Some of the girls shared that they had received unlawful punishments, such as suspension of vacation privileges (grounding), cleaning duty in the yard and in the common areas, forced haircuts, having to stand outside or in a bedroom for certain periods of time wearing nothing but their underwear. Physical altercations between children appeared to be a frequent occurrence. The NPM team received also complaints about beatings given to undisciplined girls by staff members. The NPM recalls that violence and the imposition of the above punishments amount to inhuman and degrading treatment. All correspondence to or from the children was allegedly controlled by staff members. Phone calls were limited to two or three a week. The girls were only allowed to make phone calls in the presence of a supervisor and on speakerphone. The NPM is deeply concerned by these allegations as they flatly contravene the children’s right to correspondence, to uninterrupted and uncensored communications with others, and to contact with the outside world. The NPM believes also that such treatment prevents the children from lodging grievances and concerns to external institutions. The NPM inspection team reviewed the Complaints Register and observed that a total of twelve complaints had been recorded in 2015, which related mostly to minor infractions, such as verbal abuse and less frequently physical altercations between the children. The NPM team reviewed also the anti-bullying and harassment register, as well as the inmate girls' personal files. They contained individual case plans, psycho-educational evaluations, court orders for involuntary placement in a correctional institution, certificates of completed level of education, needs assessment reports, reports from the respective Juvenile Delinquency Commissions. The NPM could not avoid a negative assessment of the fact that one of the documents drawn up by a class teacher revealed ethnicity based discrimination towards the child A.S. The teacher had 61