strategic document in this field, improvement of technical means and cooperation with civil sector. During the visits to the institutes for the execution of criminal sanctions the emphasis was placed on the treatment of persons deprived of liberty by police before they were delivered to the institute. Visits were paid by visiting local police stations and the institute, which enabled crossing of the data obtained from the persons with official allegations and documentation. In this manner, visits were paid to PCI Ćuprija, PCI Požarevac – Zabela, DP Zaječar and DP Vranje. In this reporting period, too, the NPM confirmed that in visited residential care institutions, there is still a great number of users accommodated there for a longer period of time, because in the community there are no conditions provided for their staying. However, what is encouraging is the fact that by the end of the reporting period the Government of the Republic of Serbia passed the Program on the mental health protection in the Republic of Serbia for the period 2019-2026133, with the Action Plan which stipulates measures and activities for the implementation of the Program and in terms of deinstitutionalization. During the reporting period the application of the measure of fixation toward users at the residential care institutions was continued, even though the stated restraint was not prescribed by the law, but it was regulated by internal procedures of the institutions for the application of this measure.134 Furthermore, the freedom of movement continued to be limited to users outside the institution, even though there is no valid legal basis or procedure which would regulate their detention at the institution. The Ministry of Labor, Employment, Veteran and Social Affairs at the beginning of the reporting period executed the Draft of the Law on the Protection of Rights of Persons with Mental Disabilities, Users of Accommodations Services in Social Protection and the NPM issued the opinion to this indicating that proposed decisions leave room for arbitrary actions based on internal rules of service providers and violations of persons with mental disabilities135. Accommodation conditions in individual institutions of social protection136 and conditions for keeping of the privacy of users are still not satisfactory and in compliance with valid standards. The continual problem in visited institutions of social protection137 and in this reporting period was the lack of employees for the immediate work with users, which may have an inconvenient effect on the quality of the provision of health care and psychosocial services. After paid visits to psychiatric clinics within four clinical centers and issuing of reports with recommendations138, the NPM was notified by these institutions on taken activities with the 05 Number: 500-11682/2019, dated 21st November, 2019. The Report on the visit to the Home for accommodation of adults “Trbunje“, number 414–31/19. 135 Available at: https://ombudsman.rs/index.php/2011-12-11-11-34-45/6105-ishlj-nj-z-sh-i-ni-gr-d-n-n-n-cr-z-nz-sh-i-i-pr-v-lic-s-n-lni-s-nj-risni-uslug-s-sh-u-s-ci-ln-z-sh-i-i. 136 The Report on the visit to the Gerontological Center of Kragujevac – Facility 3/block for increased supervision, no. 414 – 4/19 and the Report on the visit to the Home for accommodation of adults “Trbunje“, number 414–31/19. 137 The Report on the visit to the Gerontological Center of Kragujevac – Facility 3/block for increased supervision, no. 414 – 4/19, the Report on the visit to the Infirmary for Children and Youth with Autism, number 414 –13/19 and the Report on the visit to the Home for accommodation of adults “Trbunje“, number 414–31/19. 138 The report on the visit to the Psychiatric clinic of the Clinical Center of Kragujevac 413-6/19, available at: https://npm.rs/attachments/article/867/Izvestaj%20o%20poseti%20Klinici%20za%20psihijatriju%20KC%20Kra gujevac.pdf. The report on the visit to the Psychiatric clinic of the Clinical Center of Serbia 413-36/19, available at: https://npm.rs/attachments/article/895/Izveštaj%20o%20poseti%20Klinici%20za%20psihijatriju%20KCS.PDF The report on the visit to the Psychiatric clinic of the Clinical Center of Niš 413-45/19. 133 134 - 79 -

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