Gender Equality and rights of LGBTI persons National Minority Rights Other TOTAL 86 71 8 3,276 2.63% 2.17% 0.24% 100% Note: In Table 4, under “Other”, there are cases related to complaints about the work of independent public authorities, security services and areas which are not recorded according to the existing classification. Table 5 – Number of cases 28 received in 2019 classified according to areas of work with the percentage in comparison to the total number of cases in 2019 Area of Work of the Protector of Citizens Local self-government Real estate cadaster Justice and judiciary Child rights Pension and disability insurance Finances Rights of persons deprived of liberty Consumer protection Construction and infrastructure Labor and labor relations Rights of persons with disabilities and the elderly Health MoI –Administrative affairs MoI –Police affairs Education and science Energy and mining Gender equality National minority rights Social protection New professions in judiciary Defense Economy Environmental protection Transportation and transportation infrastructure Public administration Restitution Agriculture Culture Refugees and displaced persons MoI – Labor relations Rights of LGBTI persons number 298 291 249 223 191 190 184 172 131 131 125 121 99 95 83 79 76 71 70 58 46 44 40 36 35 21 21 17 16 16 10 Percentage 9.10% 8.88% 7.60% 6.81% 5.83% 5.80% 5.62% 5.25% 4.00% 4.00% 3.82% 3.69% 3.02% 2.90% 2.53% 2.41% 2.32% 2.17% 2.14% 1.77% 1.40% 1.34% 1.22% 1.10% 1.07% 0.64% 0.64% 0.52% 0.49% 0.49% 0.30% The case refers to the cases which emerged from the actions upon complaints and upon own initiatives in individual area/department. 28 - 20 -