RECOMMENDATIONS TO THE MINISTER OF CORRECTIONS: • Introduce legal regulation allowing internal and external monitoring based pre-determined indicators and evaluation of the capacity to secure order in a penitentiary establishment and performance of functions by administration and personnel, • Create clear work descriptions, guidelines for standard operational procedures and for managing incidents, in order to secure adequate performance by the employees of penitentiary establishments and accountability. 2.3.2. TRAINING OF EMPLOYEES Under the UN Convention against Torture and other Cruel, Inhuman or Degrading Treatment and Punishment, ‘every state party shall ensure that education and information regarding the prohibition against torture are fully included in the training of law enforcement personnel, civil or military, medical personnel, public officials and other persons.’ This envisages the obligation of the state to work out the program with the purposive methodology based on human rights. According to Rule 75 of the UN Standard Minimum Rules for the Treatment of Prisoners of the UN (Mandela Rules), ‘all prison staff shall possess an adequate standard of education and shall be given the ability and means to carry out their duties in a professional manner. Before entering on duty, all prison staff shall be provided with training tailored to their general and specific duties, which shall be reflective of contemporary evidence-based best practice in penal sciences. Only those candidates who successfully pass theoretical and practical tests at the end of such training shall be allowed to enter the prison service. The prison administration shall ensure the continuous provision of in service training courses with a view to maintaining and improving the knowledge and professional capacity of its personnel, after entering on duty and during their career.’ Under Rule 76.1, ‘training shall include, at a minimum, training on: relevant national legislation, regulations and policies, as well as applicable international and regional instruments, the provisions of which must guide the work and interactions of prison staff with inmates; Rights and duties of prison staff in the exercise of their functions, including respecting the human dignity of all prisoners and the prohibition of certain conduct, in particular torture and other cruel, inhuman or degrading treatment or punishment; security and safety, including the concept of dynamic security, the use of force and instruments of restraint, and the management of violent offenders, with due consideration of preventive and defusing techniques, such as negotiation and mediation; first aid, the NATIONAL PREVENTIVE MECHANISM (NPM), 2015 33