There are 38 telephones at the establishment,94 available for prisoners to make telephone calls. Our visit demonstrated that the prisoners have to wait up to half an hour or more in the line before they can call. On the first floor of the administrative building of the establishment, there’s a room for short visits, which houses 33 brief cabins. The cabins are partitioned with glass windows and metal net.95 Prisoners are deprived of any kind of physical contact with family members. The laundry facility is operating at this establishment. It is located in the vicinity of the stadium. Laundry is in a one-story building, situated across from the common toilet facilities for general use. Laundry occupies two small rooms connected to each other. In one there are 2 washing machines, whilst the other room is used as dryer. There’s no laundry drying machine or ironing equipment. In general, sanitary and hygienic conditions are not satisfactory. Due to the deficit of the washing machines, as well as the sanitary conditions of the building, prisoners for the most part do not use the laundry and do washing in the residential block toilet facilities and / or cells and dry in the common yard, in specially designated areas. The storage facilities are located outside, in the amortized one-story building. Warehouse has damaged part of the roof, which leaks into the building in the rain and snow. Storage rooms are not arranged properly, there are not enough shelves. Sanitary conditions of the storage are generally unsatisfactory. In accordance with the recommendation of the Parliamentary Report of the Ombudsman of 2014, 4 square-meter living space should have been ensured in N15 establishment, natural and artificial ventilation of basic living cells, as well as solitary and quarantine cells should have been provided for, plumbing and ventilation systems should have been fixed in the showers. It should be noted that these recommendations have not been implemented. 2.4.1.12. Establishment N16 of the Penitentiary Department It should be noted that on July 16, 2015, N16 low risk prison was opened. Establishment has 3 residential buildings. Prisoners live in the “A” building on the first and second floors. Other buildings are free. At the time of our visit96 each prisoner was provided with the requisite 4m2 living space. 94 Telephones are set at various places in the residential building, building facades on the walls. 95 From the side of the prisoners’ cabin. 96 27 November2015. 68 NATIONAL PREVENTIVE MECHANISM (NPM), 2015