7.4. ILL-TREATMENT..................................................................................... 313 7.5. VIOLENCE AMONG THE PATIENTS AND THEIR SAFETY...................... 319 7.6. PHYSICAL RESTRAINTS, ISOLATION AND CHEMICAL RESTRAINTS.... 323 7.7. MATERIAL CONDITIONS – SANITARY-HYGIENIC CONDITIONS, THERAPEUTIC AND SAFE ENVIRONMENT............................................. 337 7.8. LEGAL GUARANTEES FOR PROTECTION.............................................. 358 7.9. PSYCHIATRIC CARE................................................................................ 371 7.10. PERSONNEL.......................................................................................... 395 7.11. SPECIFICITY OF PSYCHIATRIC UNIT FOR CHILDREN......................... 398 7.12. SPECIFICITY OF THE FORENSIC PSYCHIATRIC UNIT OF B. NANEISHVILI NATIONAL CENTRE OF MENTAL HEALTH....................... 401 8. THE STATE OF RIGHTS OF ELDERLY PERSONS.................................................... 405 8.1. INTRODUCTION........................................................................................ 405 8.2. MONITORING METHODOLOGY............................................................... 406 8.3. MAIN FINDINGS OF MONITORING.......................................................... 409 8.4. GENERAL OVERVIEW OF LEGAL REGULATIONS..................................... 410 8.5. ABSENCE OF MECHANISM FOR SUPERVISION OF COMPLIANCE WITH STANDARDS.................................................................................... 413 8.6. INFORMATION ABOUT SERVICE DELIVERY (STANDARD №1)................ 416 8.7. BENEFICIARY-FRIENDLY ENVIRONMENT (STANDARD №2), SAFETY AND SANITARY CONDITIONS (STANDARD №3)..................................... 421 8.8. OBSERVING CONFIDENTIALITY (STANDARD №4).................................. 426 8.9. INDIVIDUAL APPROACH IN SERVICE DELIVERY (STANDARD №5)......... 428 8.10. CATERING (STANDARD №6)................................................................... 431 8.11. PROMOTING SOCIAL ACTIVITY (STANDARD №7)................................. 434 8.12. HEALTH PROTECTION (STANDARD №8)................................................ 439 8.13. FEEDBACK AND COMPLAINT PROCEDURES (STANDARD №9)............ 443 8.14. PROTECTION AGAINST VIOLENCE AND DISCRIMINATION (STANDARD №10)..................................................................................... 447 8.15. REQUIREMENTS TO PERSONNEL (STANDARD №11)............................ 453 NATIONAL PREVENTIVE MECHANISM (NPM), 2015 5

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