majority of patients accommodated in intensive secure wards to go out in the vicinity of the hospital
if accompanied by relatives. The management emphasised they would examine other aspects of
ensuring the privacy of patients and relatives during visits.
We recommended to Ljubljana University Psychiatric Hospital that it provide contact data on advocates
of patients’ rights and a description of the complaint procedure on a notice board in the Centre for the
Treatment of Drug Addiction.
We proposed that Ljubljana University Psychiatric Hospital enable access to the Internet for female
patients in ward A1, particularly in those cases when a patient is trying to find a job with the help of the
Internet or arrange other things to facilitate her return to the social environment.
We proposed that Ljubljana University Psychiatric Hospital provide a sufficient number of staff in the
male admission ward (and other wards) at the time of exits in order to prevent the occurrence of the
patients’ not being able to go out on a certain day because of the lack of staff.
In their response to the preliminary report, the management of Ljubljana University Psychiatric Hospital
stated that it had completely renovated the outdoor terraces in intensive wards, where patients could
spend most of their time when they had no other activities. The management supported socialising on
the terrace. Patients who were mobile, active and were not subject to auto- or hetero-aggressive risk, were
regularly taken for walks by the staff, of which a record was also kept.
We recommended to Ljubljana University Psychiatric Hospital that patients, who had no restriction
regarding access to the Internet, be enabled free access to the computer and connection to the Internet
also in the case of staff sick leave.
In their response to the preliminary report, the management of Ljubljana University Psychiatric Hospital
explained that access to computers and the Internet was possible on the premises of occupational
therapy also during the absence of occupational therapists. The management stated that they would
examine the possibility of simpler access to the Internet.
We recommended that Ljubljana University Psychiatric Hospital enable at least a partial access to mobile
phones in order to find contact numbers important to patients whose safety assessment suggests that
they would use the phone without harming themselves or others, and also to use it for calls with limited
supervision or no supervision by the staff.
In their response to the preliminary report, the management of Ljubljana University Psychiatric Hospital
stated that patients in intensive and secure wards could always access and use mobile phones. During
an acute stage of illness, mobile phones were taken by the medical staff for safekeeping, but patients had
access to them at any time. The safekeeping of mobile phones prevents their theft, misplacement and the
like, and thus unnecessary costs.
We recommended that Ljubljana University Psychiatric Hospital, despite the commendable readiness
of the staff to enable patients in admission wards to use the telephone in the out-patient room, give
patients as much privacy as possible when making calls.
In their response to the preliminary report, the management of Ljubljana University Psychiatric Hospital
explained that when calling from the telephone in the ward, patients are ensured privacy with the use of
a portable telephone. Patients also have access to a public telephone, as required by the ZDZdr.
IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2016
NATIONAL PREVENTIVE MECHANISM UNDER THE OPTIONAL PROTOCOL TO THE UN CONVENTION AGAINST TORTURE AND OTHER CRUEL, INHUMAN OR DEGRADING TREATMENT OR PUNISHMENT
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