Previously, the reception centre for asylum seekers was located in Illuka rural municipality, and the Chancellor’s previous inspection visit to the centre took place in 2010. 2.1. Organisation of the provision of health care services The inspection visit revealed that no initial health check of the asylum seekers is performed after their admission to the centre. It was found that interpreting was not always provided during the doctor’s appointment, and in certain cases the residents of the centre were annoyed by the fact that the head of the centre or other residents interpreted during the appointment. There were also problems with the provision of dental treatment for children. The Chancellor recommended to the centre to ensure that an initial health check within a reasonable time is arranged for the persons admitted to the centre. In the Chancellor’s opinion, in cooperation with the general practitioner it should also be determined which health checks should always be considered. In addition, the Chancellor recommended to conclude a contract for the provision of health care services with a general practitioner, defining the services to be provided to the residents of the centre and the procedure for the provision of the services. The Chancellor also recommended to organise interpreting into a language understood by a resident during the provision of the health care service and, if possible, involve a professional interpreter at the expense of the centre. The Chancellor also recommended that children should be offered a possibility for a dentist’s appointment at the expense of the centre. 2.2. Psychological counselling The inspection revealed that the centre had not organised psychological counselling. In case of necessity, the centre had arranged the provision of psychiatric care for the residents. The Chancellor recommended to the centre to organise the provision of psychological counselling services for the asylum seekers. The Chancellor noted that, if possible, the service should be provided regularly on the premises of the centre to ensure its accessibility, and the people should be informed of such a possibility. 2.3. Language learning and activities The inspection revealed that the residents of the centre felt depressed due to forced inactivity. The centre organised Estonian and English lessons for the asylum seekers twice a week. However, it was found that language learning could be organised more efficiently, because when new people arrive in the centre the language learning essentially begins from scratch and therefore progress is very slow. With regard to leisure activities, it was found that relatively many and diverse events and activities for spending free time were organised for the residents of the centre, including the possibility to have a garden plot at the centre in summer. However, the residents noted that they wished to have more opportunities to work. The Chancellor recommended to the centre to consider possibilities how to organise language training more efficiently (including dividing the learners into groups depending on their level of progress). The Chancellor also recommended to the centre to facilitate projects and activities to engage asylum seekers in work and professional activities in order to maintain their work 18