ANNUAL REPORT ON THE RESULTS OF THE ACTIVITIES OF THE INSTITUTION OF THE HUMAN RIGHTS OMBUDSMAN OF BOSNIA AND HERZEGOVINA and support in selecting studies, improving access to education, organizing and delivering training for teaching and non-teaching staff, participation in the adoption and amendment of laws and regulations related to education, student scholarships, etc." 454 Since the process of inclusion of persons with disabilities in the education system is a long process, involving a number of actors and continuous action and monitoring of results, the Ombudsmen in this case issued a Recommendation to the Prime Minister of Sarajevo Canton and the Rector of the University of Sarajevo. The Recommendation is directed to the need to make continuous efforts in order to continue the process of removing architectural barriers in educational institutions in the Sarajevo Canton, in order to prepare strategic documents on accessibility and inclusive education in the Canton of Sarajevo in accordance with its competences. Also, it is necessary to create a plan for education of teaching staff in the educational system on support and instruments for inclusive education of children and young people with disabilities, to ensure the availability of aids, classroom support and educational material in adapted forms and accessible formats for persons with disabilities, to budget Sarajevo Canton foresees adequate financial resources for the implementation of the Ombudsman's recommendations outlined above. A response to the recommendation has not yet been received. The importance of implementing an inclusive education system was also demonstrated by the complaint concerning the exercise of the right to education of a minor child with special needs attending primary school. Example: During 2019, the Institution considered the complaint of a parent of a minor child attending seventh grade at PI First Elementary School in Bugojno and was diagnosed with disharmonic development, tremor, underdeveloped speech, hearing impairment, or Hypocausis sensorineuralis bill headitaria. While attending class, the child was educated according to a program tailored to his or her abilities. However, since attending the subject, the curriculum is not adapted to his or her abilities, so he attends classes as children who have no special educational needs, despite the fact that Article 10 of the Law on Amendments to the Law on Primary School in the Central Bosnia Canton 455 stipulates that children and young people with special educational needs will be educated in mainstream schools and according to programs tailored to their individual needs. According to the Rulebook on the Education of Children with Disabilities and Special Educational Needs in Primary and Secondary Schools 456 the school's obligation to include children with disabilities in one of the integration forms is prescribed. Following the Institution's intervention, the minor child exercised his right and the complainant informed the Institution that the boy had a teaching assistant in the new school year, that the same engagement was smooth, which made access to the education process much easier. 457 Support for persons with disabilities is reflected in the willingness of the competent authorities to contribute, through various affirmative measures, to the equalization of persons with disabilities with other citizens. These measures facilitate access to and exercise of individual rights (social protection rights, education rights, health care, etc.). The Ombudsmen point to the positive practice 454 University of Sarajevo, Act No. 01-1487-1/18 of 3 December 2018. Official Gazette of Canton Central Bosnia, No. 11/2001 and 17/2004. 456 Official Gazette of Canton Central Bosnia, No. 13/2006 457 Ž-SA-02-982/17 455 111