2.11 PENSION AND DISABILITY INSURANCE 2.11.1 General observations 123 123 2.11.2 Pension insurance 123 2.11.3 Disability insurance 125 2.12 HEALTH CARE AND HEALTH INSURANCE 127 2.12.1 General observations 127 2.12.2 Health Services Act 128 2.12.3 Ljubljana University Medical Centre ignores the Ombudsman’s queries 128 2.12.4 Patient Rights Act 129 2.12.5 Euthanasia as a human right 130 2.12.6 Health Care and Health Insurance Act 131 2.13 SOCIAL MATTERS 135 2.13.1 Unacceptable delay when preparing expert groundwork for the Act on Social Inclusion 136 2.13.2 Payment of social transfers 136 2.13.3  Contentious provisions of the Exercise of Rights from Public Funds Act 137 2.13.4 Poor records and incorrect clarifications of the Ministry 138 2.13.5  Ineligible use of social benefits is sanctioned inappropriately 139 2.13.6  Preventing contacts between relatives is a form of violence against the elderly 140 2.13.7  Institutional care 141 2.14 UNEMPLOYMENT 143 2.14.1 General observations 143 2.14.2 Training and employment of the unemployed 144 2.14.3 Treatment of the unemployed 144 2.15 CHILDREN’S RIGHTS 147 3 INFORMATION ABOUT THE OMBUDSMAN’S WORK 167 3.1  STARTING POINTS FOR THE OMBUDSMAN’S WORK 167 3.1.1 History of the institution’s work 167 3.1.2 The Ombudsman as a constitutional category 167 3.1.3 Election and position of the Ombudsman and her Deputies 168 3.1.4 Legal bases for the Ombudsman’s work 169 3.1.5 The Ombudsman’s work is also determined by other acts 170 3.1.6 Operation of the Ombudsman as the National Preventive Mechanism (NPM) 170 3.1.7 171 Advocate – A Child’s Voice Project 3.2 THE METHODS OF THE OMBUDSMAN’S WORK 171 3.2.1 Accessibility of the institution 171 3.2.2 Meetings outside the head office 172 3.2.3 Discussion of complaints 173 3.2.4 Communication with state and local authorities 175 3.2.5 Communication with non-governmental organisations and civil society 182 3.3 MEDIA AND THE PUBLIC 185 3.4 INTERNATIONAL COOPERATION 198 3.5 SERVICE OF THE OMBUDSMAN 205 3.6 STATISTICS 207 3.7 FINANCES 217 4 COMPILATION OF THE OMBUDSMAN’S RECOMMENDATIONS IN 2015 220 227 2.15.1 General observations 147 2.15.2 Advocate – A Child’s Voice Project 148 2.15.3 Family relationships 149 2.15.4 Position of children in court proceedings 151 5 IMPLEMENTATION OF DUTIES AND POWERS OF THE NATIONAL PREVENTIVE MECHANISM 2.15.5 Rights of children in kindergartens and schools 154 5.1 General 227 2.15.6  Compensation for the transfer of a child to another sports club 159 5.2 Act ratifying the Optional Protocol 227 2.15.7 Scholarships 160 5.3 Activities of the NPM 228 2.15.8 Children with special needs 160 5.4 Brief statistics on NPM visits in 2015 229 2.15.9 Right to participation 162 5.5 Realisation of NPM recommendations 232 2.15.10 Children in the media 163 5.6 International and other activities of the NPM 234 2.16 OTHER 8 165 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 5.7 Conclusion 234 5.8 Review of NPM visits in 2015 235 5.9 Review of other NPM activities in 2015 244 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 9

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