2.1.3 The situations raised Distribution of cases referred according to the primary grounds and type of person referring the case For each letter received, primary grounds and secondary grounds for referral of the case are given. The last column of the table below shows the percentage of occurrence of different types of grounds, taking the reasons for referral of cases as a whole (without distinguishing between primary and secondary grounds). In view of the small number of letters received concerning police custody facilities, detention of illegal immigrants and young offenders’ institutions, the primary grounds for the referral of cases presented below only concern penal and health institutions. Healthcare institutions receiving patients hospitalised without their consent: Primary grounds according to the category of person referring the case 14 Dispute of hospitalisation 66 9 JLD procedure 3 Non-compliance with procedure 5 1 Other information. 2 1 Medical treatment committee 2 1 3 2 2 3 7 5 Healthcare programme 3 RELATIONS WITH THE OUTSIDE WORLD 12 Telephone 6 Visits 1 Correspondence 4 Notification of family 2 4 81 ↘24.59% 6 1 4 1 1 1 23 9.13% 12.77% 7.92% ↗17.69% 7.54% 5.11% 9.41% ↗10.02% 6.75% 3.39% 4.46% ↘6.01% 12 1 1 6 2 2 1 2 1 1 6 37.13 % 6 1 1 19 6 3 4 4 3 Communication with the authorities 4 102 40.49% 44.26% % 2014 Access to psychiatric healthcare Access to somatic healthcare 4 Total 9 1 2 Others 11 Relations with general practitioner 3 3 ACCESS TO HEALTHCARE Access to medical records Association 2 Lawyer Dispute of UMD transfer order 1 % all grounds combined (primary and secondary) 2014 Doctors / medical staff Family / relatives 78 % 2013 Person concerned PROCEDURE Trade union Psychiatric hospital grounds Order of grounds 2014 1 3 1 1 Trusted person 1 1 SECLUSION 5 9 1 1 Duration 1 6 Seclusion room conditions 2 1 Grounds provided 2 2 17 8 3 2 81