called Instructions on Handling of Persons in Police Custody and Detainees, was completed and approved by the Minister on 10 December. The Mission and the MoI planned to hold a joint presentation and media promotion of the document in February 2013. On 24-25 October, the Mission’s Organized Crime Adviser participated in the peer review meeting for the finalization of the Joint Manual on Human Rights and Counter-Terrorism Investigations in Vienna (see also ODIHR report in Appendix 2). Victim Support In 2012, the Mission continued sensitizing police officers to improve support for victims of crime by providing advice and expertise from European police services, as well as national and international CSOs. From 20-23 March, the Mission supported a workshop for officers from the MoI’s Police Academy. It aimed to introduce a framework for police response to victims of crime, including mechanisms for providing information to victims, using risk assessment instruments, and developing victim referral systems. Crime Victims – International and Serbian Perspective, a publication on best national and international practices in dealing with victims of crimes, had been presented by the Mission in December 2011. The workshop results were expected to contribute to strengthening the victim support system in the Serbian police, and to serve as needs-based recommendations for developing a specialized training programme for police officers on working with victims of crime. During the Stockholm Criminology Symposium, held from 11-13 June, two representatives of the MoI, jointly with Mission representatives, members of the Victimology Society of Serbia and the Swedish NGO “Safer Sweden Foundation”, presented the activities conducted in Serbia on enhancing police work with the victims of crime. The presentation focused on the role of the Mission and activities in relation to victims of crime; victim support services provided by the CSO sector and the Victimology Society of Serbia; and the Serbian police service’s approaches in working with the victims of crime focusing on criminal offences and preventive police work. The symposium served as a meeting point for researchers and policymakers and provided an opportunity for the Serbian police to share experiences and learn about different practices and standards that can help Serbia’s police service develop and improve mechanisms for dealing with victims of crime. On 5-6 December, the Mission organized a round table on “Support to Victims of Crime Police Service Practices”, which aimed to support the MoI to develop mechanisms to assist victims of crimes. The objectives of the event were to assist the Ministry in enhancing the effectiveness and efficiency of police investigations and the interviewing process, and to meet the needs of victims in the best possible way. Approximately 20 participants from the Criminal Investigation Directorate and the Uniform Police Directorate, as well as from the Victimology Society of Serbia and other CSOs, explored issues such as the level of victim co-operation with the police during the investigation phase; how to prevent repeated victimization; and how to enhance victims’ knowledge on available support and access to other available services etc. International experience presented by experts from Slovenia, Sweden and the UK was also shared with the participants. Public Relations and Communication On 26 January, the results of the 2011 public perception survey on police reform in Serbia were presented by the Mission and the MoI to the representatives of the media and international community. The event was opened by the Head of Mission and the Minister of Interior. This survey, funded by the Mission and conducted by the CSO CeSID, was the fourth regular annual survey since 2008. The purpose of this series of surveys has been to 77