72 Environment, through S.C. for the Conservation and Closure of Conversmin Mines S.A., were concluded bailment agreements for a fixed period of one year. In 2011, some of these agreements expired but, as a result of the pressures exerted on the beneficiaries by the utility providers, new bailment agreements were concluded for an indefinite period between the displaced persons, the Ministry of Economy, Trade and Business Environment, through S.C. for the Conservation and Closure of Mines S.A. Bucharest with firm assurances that, in the shortest time, the ownership rights for the new homes will be transferred. In the meantime, they are required to pay the tax for the buildings from which they were relocated and which, either no longer physically exist because they were demolished by the City Hall of Ocnele Mari, collapsed or were devastated and are in an advanced state of degradation or they are inhabited by homeless people (who, in their turn, are exposed to the risk of harm in the event of a collapse). The authorities have aggrieved the rights of the respective persons because they cannot conclude the compulsory home insurance or the succession documents (some of the holders have passed away during this time), they cannot obtain identity documents for children who have turned 14 years old. (according to the legislation in force the bailment agreement is not a valid document for issuing the identity card). The Pitești Territorial Office requested clarifications from the Vâlcea County Prefect Institution, which announced that: - 37 families were displaced from the locality of Ocnele Mari; - for these 37 dwellings no exchange contracts were concluded, as there was a dispute in court between S.C. Conversmin S.A., the Court of Accounts and the Ministry of Economy, because one of the measures ordered by the Court of Accounts is the reassessment of the new homes compared to those owned by the people displaced and the payment of the amount representing the difference by the owners (the measure was canceled by the High Court of Cassation and Justice). The Pitesti Territorial Office asked the Legal and Institutional Relations Department of the Ministry of Economy to undertake the necessary and legal diligence for issuing the normative act regulating the legal situation of the buildings in which the petitioners live, having fulfilled all the conditions of opportunity and legality. The authority informed us that it issued the advisory opinion both on the draft normative act requested by the People's Advocate institution and on the one subsequently issued by the Mineral Resources Department, without specifying, however, whether it is favorable and when it was issued. In view of the aspects presented, it was proposed to conduct an investigation at the headquarters of the Ministry of Economy, during January 2020. ● The Ploiești Territorial Office: solved a number of 310 complaints, granted 1101 hearings, answered 753 telephone calls through the dispatch service, carried out 261 awareness raising / collaboration activities with other authorities, proceeded ex officio in 19 cases, carried out 31 investigations and made 22 recommendations. Recommendations implemented successfully: File no. 235/2019 According to the information published in the press, at the "Nicolae Bălcescu" High School in Ploiești there was a conflict between two colleagues of the same age, in the school yard, immediately after finishing the class hours, during which a student of the school hit his head on the curb and was taken to the hospital. In this case, the People's Advocate proceeded ex officio and conducted an investigation, following which deficiencies were found in providing security and access PEOPLE’S ADVOCATE ANNUAL REPORT 2019